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“Ashley Maine not only was a good sandwich artist, but extremely generous. A retired, handicapped veteran in a wheelchair with a service dog ordered a sandwich. His debit card was declined. She paid for it out of her own pocket, without even thinking. She was great to talk to, watch making a sandwich and so kind. I'll be coming back to this Loveland store every time I want Subway. Thank you Ashley for the best lunchtime experience!“
“Went in about 4:45pm August 19th and this was the best subway location I’ve been to, as soon as I walked thru the door the customer service was phenomenal all the way til I left, the sub was delicious, the workers here are doing a great job“
“Amazing customer service!!! I was in tonight and the gal working was cheerful and made my sandwich just as I like it! I was shocked to see gal who is there in the mornings working in Estes Park and she offered the same smile and cheerful voice and remembered me from her subway and asked if I wanted the usual, a real good feeling!!“
“I love grabbing a sub here whenever I need something quick and fresh. It is so easy to customize exactly how I want my sandwich, and all the veggies always taste crisp and delicious. It is my go-to spot when I'm on the road and need a reliable, tasty lunch that I can feel good about eating.“
“There is a doll of an employee named Ella. My son had went in there and ordered a sandwich, I had given him my debit card while I went next door not realizing I gave him the wrong card nor did he come tell me that it wasn’t working. Ella provided fantastic customer service and paid for the sandwich for him.
Once I got my food we went back to her and I asked if she could refund it and I will pay for it cause I felt bad for that. She insisted it was on her and that it was ok. You guys don’t have many employees like Ella. She is a gem that you should hang onto. Ella, thank you so much for providing great customer service and going above and beyond! Your co workers could learn from you! Thank you again!“
“Today we ordered our meals through the app. Hubby ran in to pick it up and the woman was training. I think the trainee was calmer then the one doing the training. 😆 🤣 our meals were wonderful despite not having the raspberry cheese cake cookies. 😋“