“I have been to multiple Subway locations in Fort Collins and this one at 2170 W Drake, # 279-0, has consistently been superb. My wife and I have always been pleasantly surprised by the friendly and kind staff that have helped us. Today was no exception. Staff member #0070, I forgot to get her and the others name were wonderful. Thank you.“
“Blair and John are so good at what they do, make you feel welcome and make delicious sandwiches for you! My family of 4 have been choosing this Subway in particular for this incredible service. Will not visit another one in town. Blair's attention to my family's preferences, knowing when my kiddo upgraded his stomach for the foot long. She knew. Our kiddos feel very confident ordering their sandwiches as these two are so patient! As a customer, they make you feel special, like they remember you and your preferences. Feels so rare these days! Restaurant is always so clean, freshly stocked and they always get your order correct. Our sandwiches always taste like they are made with care and we really appreciate you, Blair and John!“
“These employees are always welcoming which is a surprise cause this area you get a lot of disrespectful people, whether coming off the highway to eat and get gas or the sketchy population that hangs around this area. But this location is clean 🫧 the food is subway consistent, I do wish they had better deals.“
“This location has always been poorly kept. I believe there’s new management, in the last couple months it’s been much cleaner, better service, less homeless people hanging around ( they’re still outside but not in front of the store or inside) employees are nicer and seem to actually care what they’re doing. There’s still one kid I don’t know his name for sure as he never wears a name tag but he’s Hispanic and always wears an older subway jersey style shirt with glasses and if he’s alone the music is some cussing gangster stuff he’s terribly rude to everyone I stood in the lobby for a min before he came from in back to help me an all he said was “what do you want” everyone else is newer or very polite. I eat subway on average 3 times a week it’s inexpensive, an healthier than the other options on my way home this is my new go to store.“
“In the past, the service here was awful and the staff working was rude and unhappy. We came this weekend and again today and both times, the staff have been so kind, happy, and nice. Today Amelia made my sandwiches and was very sweet to help me with my order. Im glad to see a change.“
“Timmy is amazing!!! We have gone several times and everytime she is extremely kind and has an amazing attitude. On top of that she makes amazing sandwiches! Made sure the sandwiches were made to our preferences and smiled the entire time! She went above and beyond for us! If I could I would give her 100/5!“
“I walked in and ordered from Phae. He is an awesome, polite, hard-working, experienced sandwich maker from New York. You should go in and say hi to him and leave him a good tip, he deserves it! He knew exactly what goes on the sanwiches we ordered and that is great for people who have a hard time with social interactions.“
“I came in today and Spencer is one of the best employees I’ve ever had to deal with. I moved to Colorado about two months ago and going to the Subway is nothing like it is in Alaska. Spencer is one of the best employees he was super happy and when I told him that my sandwich was a little too raw, he made me another one and said don’t worry about it. It’s just it’s kind of crazy. You don’t find good customer service anymore but this guy he actually gave me a good customer service. I go to Subway probably three times a week and now I’m always gonna come to this location“