“Here’s a polished version that keeps the warmth and makes the compliment really land:
Brooke was absolutely amazing! I had some pretty specific requests, and she accommodated every single one of them—right down to making sure every sandwich was individually wrapped. She handled everything with a smile and made the entire experience so easy.
It may seem like a small thing, but in a world where genuine customer service can sometimes feel like a thing of the past,
Brooke was a perfect example of what great service should look like.
The store was clean, welcoming, and friendly, and we felt genuinely taken care of.
So glad we decided to give Subway another try.
Thank you Brooke ❤️“
“A good local deli is difficult to find, but the local and close-by Subway is a nice fill-in, friendly staff, good menu selection, fair prices, and located inside a local convenience store makes a quick stop here productive, recommended for service and convenience for a not your typical sandwich!“
“After being brushed off at the Central Ave Subway, I called the Carlson St. location to see if they could help. The assistant manager answered and was immediately kind, helpful, and apologetic about the experience I’d just had. She told me to come in and they’d take care of it — and they absolutely did!
When I arrived, they made my order with no issues, even as several online orders came in behind me. The team was efficient and polite, and the assistant manager went above and beyond with her customer service. This location turned a frustrating experience into a positive one, and I truly appreciate the way they handled everything.
5 stars — thank you for making it right and treating your customers with respect. Shoutout to the assistant manager for being amazing!“
“Today I went to Subway, but not for the food. The very excellent employees working there around 2:30/3:00pm had actually found my dog 🐕 They kept her safe and fed her some chicken 🥰 Thank you SO VERY MUCH to those amazing employees for keeping my pup safe and loved until I got there ❤ keep an eye out for her. She just might come back for more 😂“
“Their new manager Maddie is amazing, she does well under pressure working the store all day alone. Her customer service is very nice as you don't see that a lot anymore. She made my sandwich perfectly and was very polite and helpful with suggestions when I didn't know what would go well together.“
“Lemme tell the young woman working here has got it down. The SUBWAY is clean inside this pilot. Service was fast quick and easy. She took her time to fit all of my ingredients neatly in my sandwich with out spillage even with the sauce at the end. This place deserves way better than a 3.0 with this young lady running the show here all alone. Don’t eat anything from the pilot gas station with out making sure this subway is open. Let’s get this score up people.“
“Visiting from out of town for Cheyenne Frontier Days. Ida is the best Sandwich Artist I have experienced in a long time. I worked at Subway many years ago so I am incredibly picky when it comes to how my sandwich is made and the service I receive at Subway. She was attentive, friendly, and changed her gloves in between multi tasking. She was super fast with my large order as well!“