Dutch Bros Coffee

$ • Coffee Shops

About Dutch Bros Coffee

Dutch Bros Coffee is a drive-thru coffee stand known for its energetic and friendly staff. Many customers note the service is quick, and the workers are consistently happy, kind, and make the experience enjoyable and personal. Reviews frequently mention specific, popular employees who recognize regulars and provide great service with great attitudes.

The drinks receive praise, with one customer highlighting the holiday menu's hazelnut truffle mocha cold brew for having the right amount of sweetness. Regulars appreciate the consistent quality, often visiting daily for a morning coffee or a mid-work pickup.

However, there is significant disappointment regarding special promotional gift days. One customer reports that advertised gifts, like ornaments or bumper stickers, frequently run out very early, even with a short line. They also experienced issues with the promised deal of one gift per drink purchased not being honored and felt strict policies, like not distributing gifts five minutes early, were frustrating. The critical feedback urges the business to honor what it advertises.