The ambience was good and the staff was nice but it seemed like they were struggling. The quality of the food wasn't worth the price especially the prime rib. The meat was like rubber band.
Cody Fox
Had the chicken breast with risotto and mushrooms. So delicious. The bartender was very sweet and helpful. Will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Sushil Premjani
Me and my family visited Gessner last weekend for dinner while staying at Grand Hyatt. The ambiance is really nice, very classy with those mountain views, but the food was a bit hit and miss :(
We ordered the chicken breast, which I was really looking forward to. The meat quality was good, no doubt, but it was lacking that punch of flavor. it felt a bit bland, like they forgot to add something.
My wife got the pesto pasta, which was better, but still too dry for our liking. It had good flavor, but needed more sauce to make it perfect.
Service was excellent.
The presentation of dishes was nice, though, and the place is super clean and fancy.
Overall, it was above average.
Atmosphere: 5
Food: 3
Service: 5
Ana Schuster
Ognjen at the bar was great!
Atmosphere: 5
Food: 5
Service: 5
M. W.
We've been to this place severeal times during our stay at the Hyatt—for lunch, dinner, and drinks—and every visit has been a great experience! The service is consistently friendly, welcoming, and attentive. We've tried several dishes, including the grilled chicken breast, chicken wings, bison chili, and beet salad—and everything was full of flavor and cooked perfectly. The real standout, though, has to be their signature cocktails—each one we’ve tried has been expertly crafted and absolutely delicious. You can tell they put care into both the food and drink menus. Highly recommend if you're looking for a spot with great food, excellent drinks, and a relaxed, welcoming vibe!
Atmosphere: 5
Food: 5
Service: 5
Diane Weiner
Cassandra was A wonderful server. She came to our table as we sat down, introduced herself, and took our order. She was attentive to our needs. Kudos to her!
Atmosphere: 5
Food: 5
Service: 5
Rachel Siegel
We have had both a wonderful dinner and breakfast during our stay here. Not sure why reviews are low as every item we had was delicious.
Atmosphere: 4
Food: 5
Service: 5
Kyle Swayze
The hit was the burrata. The bison chili was unfortunately bland and watery. The braised short short rib (and especially the polenta) was underwhelming.
Friendly customer service. Ideal location.
Atmosphere: 4
Food: 3
Service: 4
David Garrison
We stayed at Grand Hyatt and, based on reviews, I tried to avoid going here. Since it was convenient for check-out day we had breakfast here. Food was amazing! I wish I hadn't avoided it. Our server, Carlos was PHENOMENAL!!! I'm not sure we'll get him again on a return visit but we will be back to the restaurant on future stays.
Atmosphere: 5
Food: 5
Service: 5
C Hubenak
When my family came here for breakfast, the staff, though friendly, was clearly overworked (raising the question, why can’t this establishment get and retain good talent?). I ordered the carnitas Benedict; my carnitas were excessively salted and lacked any other seasoning. Because the restaurant was so understaffed, basic details were overlooked—my oatmeal didn’t come with a spoon, my father’s coffee was not refilled after two requests. Everyone working was diligent and doing their absolute best, but the mediocre food and lack of attention to detail is not what I expect from a Hyatt restaurant, especially for the price.
Carolyn stayed past her work time to serve us. She recommended the grilled portabella wrap and it was FANTASTIC!! Thank you for a lovely lunch experience
Atmosphere: 5
Food: 5
Service: 5
Vinita Nair
Amazing dining spot inside the Grand Hyatt Vail! This place is perfect for a relaxed meal with a view you can dine while enjoying stunning mountain scenery or the peaceful sound of the nearby creek.
We ordered the Elk sandwich and the Mushroom wrap with Caesar salad both were flavorful, fresh, and beautifully presented. The portion sizes were generous, and the ingredients tasted high-quality.
The staff were incredibly friendly and attentive, making the whole experience even better. Highly recommend if you are staying at the resort or just visiting Vail.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Liu
We stayed at this hotel and had breakfast and dinner a few times at this restaurant, and our experience has been great—food was always delicious and environment was pleasant, though sometimes the service in the morning was kind of slow. Not sure why it has low ratings, but I would say it is just as good as many other high-rating restaurants in Vail Village or Lionshead Village if not better.
Atmosphere: 5
Food: 5
Service: 4
Holli
We loved this place. We hadn't been here before and have been visiting Vail for 23 years. So far no other restaurant in town has meet the food quality and outstanding flavor. The beautiful view superb bar drinks. We had the French onion soup, cornbread, chicken and steak frites with the pretzel and cheese dip. Amazing all the way around. We don't normally repeat restaurants in our week but we may this one! The waiter said it was quiet because the hotel was not busy but it was delicious.
Henry Cobb
Incredible lamb chops, best meal I had in Vail during our trip and not crowded which is nice too
The ambience was good and the staff was nice but it seemed like they were struggling. The quality of the food wasn't worth the price especially the prime rib. The meat was like rubber band.
Had the chicken breast with risotto and mushrooms. So delicious. The bartender was very sweet and helpful. Will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Me and my family visited Gessner last weekend for dinner while staying at Grand Hyatt. The ambiance is really nice, very classy with those mountain views, but the food was a bit hit and miss :(
We ordered the chicken breast, which I was really looking forward to. The meat quality was good, no doubt, but it was lacking that punch of flavor. it felt a bit bland, like they forgot to add something.
My wife got the pesto pasta, which was better, but still too dry for our liking. It had good flavor, but needed more sauce to make it perfect.
Service was excellent.
The presentation of dishes was nice, though, and the place is super clean and fancy.
Overall, it was above average.
Atmosphere: 5
Food: 3
Service: 5
Ognjen at the bar was great!
Atmosphere: 5
Food: 5
Service: 5
We've been to this place severeal times during our stay at the Hyatt—for lunch, dinner, and drinks—and every visit has been a great experience! The service is consistently friendly, welcoming, and attentive.
We've tried several dishes, including the grilled chicken breast, chicken wings, bison chili, and beet salad—and everything was full of flavor and cooked perfectly.
The real standout, though, has to be their signature cocktails—each one we’ve tried has been expertly crafted and absolutely delicious. You can tell they put care into both the food and drink menus.
Highly recommend if you're looking for a spot with great food, excellent drinks, and a relaxed, welcoming vibe!
Atmosphere: 5
Food: 5
Service: 5
Cassandra was A wonderful server. She came to our table as we sat down, introduced herself, and took our order. She was attentive to our needs. Kudos to her!
Atmosphere: 5
Food: 5
Service: 5
We have had both a wonderful dinner and breakfast during our stay here. Not sure why reviews are low as every item we had was delicious.
Atmosphere: 4
Food: 5
Service: 5
The hit was the burrata. The bison chili was unfortunately bland and watery. The braised short short rib (and especially the polenta) was underwhelming.
Friendly customer service. Ideal location.
Atmosphere: 4
Food: 3
Service: 4
We stayed at Grand Hyatt and, based on reviews, I tried to avoid going here. Since it was convenient for check-out day we had breakfast here. Food was amazing! I wish I hadn't avoided it. Our server, Carlos was PHENOMENAL!!! I'm not sure we'll get him again on a return visit but we will be back to the restaurant on future stays.
Atmosphere: 5
Food: 5
Service: 5
When my family came here for breakfast, the staff, though friendly, was clearly overworked (raising the question, why can’t this establishment get and retain good talent?). I ordered the carnitas Benedict; my carnitas were excessively salted and lacked any other seasoning. Because the restaurant was so understaffed, basic details were overlooked—my oatmeal didn’t come with a spoon, my father’s coffee was not refilled after two requests. Everyone working was diligent and doing their absolute best, but the mediocre food and lack of attention to detail is not what I expect from a Hyatt restaurant, especially for the price.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Carolyn stayed past her work time to serve us. She recommended the grilled portabella wrap and it was FANTASTIC!!
Thank you for a lovely lunch experience
Atmosphere: 5
Food: 5
Service: 5
Amazing dining spot inside the Grand Hyatt Vail! This place is perfect for a relaxed meal with a view you can dine while enjoying stunning mountain scenery or the peaceful sound of the nearby creek.
We ordered the Elk sandwich and the Mushroom wrap with Caesar salad both were flavorful, fresh, and beautifully presented. The portion sizes were generous, and the ingredients tasted high-quality.
The staff were incredibly friendly and attentive, making the whole experience even better. Highly recommend if you are staying at the resort or just visiting Vail.
Atmosphere: 5
Food: 5
Service: 5
We stayed at this hotel and had breakfast and dinner a few times at this restaurant, and our experience has been great—food was always delicious and environment was pleasant, though sometimes the service in the morning was kind of slow. Not sure why it has low ratings, but I would say it is just as good as many other high-rating restaurants in Vail Village or Lionshead Village if not better.
Atmosphere: 5
Food: 5
Service: 4
We loved this place. We hadn't been here before and have been visiting Vail for 23 years. So far no other restaurant in town has meet the food quality and outstanding flavor. The beautiful view superb bar drinks. We had the French onion soup, cornbread, chicken and steak frites with the pretzel and cheese dip. Amazing all the way around. We don't normally repeat restaurants in our week but we may this one! The waiter said it was quiet because the hotel was not busy but it was delicious.
Incredible lamb chops, best meal I had in Vail during our trip and not crowded which is nice too
Atmosphere: 5
Food: 5
Service: 5
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