$18 for a taco salad in a to go container tonight. No sour, no salsa, no guacamole, no jalapenos... lettuce, chicken, cheese, two tablespoons of tomatoes.
Chips was my favorite restaurant on the shoreline. Not anymore. So disappointing. I've been going for years...
Food: 1
Alysaun Knox
We came here for an early dinner in a group of nine people. We ordered drinks immediately once seated (2 were beers, the rest was soda and water) and it took about 20 mins to get them. We were told she would come back to take our order. After another 20 mins of waiting for our order to be taken we flagged down our waitress and she came a few minutes later to take our order. Our entrees came after we had been there almost two hours. It wasn’t super busy, and we had kids that were getting very very impatient. Upon getting our food it was pretty underseasoned. My son got the lobster grilled cheese for $27.50. There were minuscule crumbs of overcooked lobster on it and the Gruyère was like rubber. My side of mashed potatoes had hard spots and was gummy like it was sitting under the heat lamp for half an hour. The only redeeming factor were my braised short ribs, they were delicious. I finished my water and never got offered a refill. Almost $300 later… I would not come back. The whole experience was underwhelming which is unfortunate because the space and atmosphere are pretty cool.
Atmosphere: 4
Food: 3
Service: 2
Ron Dziema
Ordered crab cakes… dog food was better!!
Johnny Needles
Shitty food. Nice waitress.
Atmosphere: 4
Food: 1
Service: 5
Jeff Scribner
The service was a little slow, my wife and I noticed some employees on their phones. The food was very good and worth the wait.
M
Fortunately this service was four stars. Unfortunately the meal was adequate at best. The clam chowder was highly recommended and I think my wife and I had only a couple of clams and maybe a piece of celery and a potato square in each cup. A French dip sandwich was very good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Free Popcorn
Caroline Furman
We loved going to Chips but after new management took over things changed. A hamburger was burned on the outside and medium rare on the inside (not what I ordered.) A steak was the same way. I didn't go for a while but we gave them another chance. Their fries were good but the chicken fingers were dry and chewy. That's three strikes.
Atmosphere: 4
Food: 2
Service: 4
Matt Graves
Great food and music!
Atmosphere: 4
Food: 5
Service: 5
Richenda
Service was absolutely awful. Came for a birthday dinner and waited 20 minutes just to order appetizers. Waitress clearly did not care, did not check back and after waiting 30 minutes for boxes and bill finally asked for a manager who had a bad attitude and clearly did not care which might explain why his staff has a bad attitude. He suggested don't tip the waitress but offered no apology or compensation. Used to be a great place but will never come back.
Atmosphere: 2
Food: 4
Service: 1
David Wagner
Easily some of the WORST service I've ever received. Manager had the nerve to not take the raw hamburger and do the ticket bc my starving husband ate some of it after we waited for over an hour. Unbelievably bad & manager is obviously a huge part of the problem. Not sure what happened there, bc they used to be great. Will never go again, Save your money & go somewhere w a semblance of customer service.
Been coming here for over 30 years. I like that the new owner created an outdoor bar. The caveat to that area is the acoustics with the live music...Absolutely awful!! It's extremely loud to the point that it is difficult to hold a conversation. Will not go back to that area unless there's no live music...such a shame!!
Atmosphere: 3
Food: 4
Service: 3
Max Woertendyke
Service was great, but t nachos were just dry chips with sparsely melted cheese.
Food: 3
Service: 5
Lori Amasino
Waited 30 minutes no waiter not even a glass of water so we left.
Service: 1
Bee Brown
Nice place. Food was ok. Nothing over the top. Daughter ordered the Lemon Haddock - looked and tasted bland and watery. Grand Princess had spaghetti which she said was good. I did the French Dip - it was good - the house made potato chips made the dish. Their Bloody Marys are house made and are full of flavor. That was a huge plus.
Atmosphere: 4
Food: 4
Service: 4
Shari Ifrach
I found that each time I am there it is how I remember it. Excellent quality, friendly service.
I miss the old Chips...
$18 for a taco salad in a to go container tonight. No sour, no salsa, no guacamole, no jalapenos... lettuce, chicken, cheese, two tablespoons of tomatoes.
Chips was my favorite restaurant on the shoreline. Not anymore. So disappointing. I've been going for years...
Food: 1
We came here for an early dinner in a group of nine people. We ordered drinks immediately once seated (2 were beers, the rest was soda and water) and it took about 20 mins to get them. We were told she would come back to take our order. After another 20 mins of waiting for our order to be taken we flagged down our waitress and she came a few minutes later to take our order. Our entrees came after we had been there almost two hours. It wasn’t super busy, and we had kids that were getting very very impatient. Upon getting our food it was pretty underseasoned. My son got the lobster grilled cheese for $27.50. There were minuscule crumbs of overcooked lobster on it and the Gruyère was like rubber. My side of mashed potatoes had hard spots and was gummy like it was sitting under the heat lamp for half an hour. The only redeeming factor were my braised short ribs, they were delicious. I finished my water and never got offered a refill. Almost $300 later… I would not come back. The whole experience was underwhelming which is unfortunate because the space and atmosphere are pretty cool.
Atmosphere: 4
Food: 3
Service: 2
Ordered crab cakes… dog food was better!!
Shitty food. Nice waitress.
Atmosphere: 4
Food: 1
Service: 5
The service was a little slow, my wife and I noticed some employees on their phones.
The food was very good and worth the wait.
Fortunately this service was four stars. Unfortunately the meal was adequate at best. The clam chowder was highly recommended and I think my wife and I had only a couple of clams and maybe a piece of celery and a potato square in each cup. A French dip sandwich was very good.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Free Popcorn
We loved going to Chips but after new management took over things changed. A hamburger was burned on the outside and medium rare on the inside (not what I ordered.) A steak was the same way. I didn't go for a while but we gave them another chance. Their fries were good but the chicken fingers were dry and chewy. That's three strikes.
Atmosphere: 4
Food: 2
Service: 4
Great food and music!
Atmosphere: 4
Food: 5
Service: 5
Service was absolutely awful. Came for a birthday dinner and waited 20 minutes just to order appetizers. Waitress clearly did not care, did not check back and after waiting 30 minutes for boxes and bill finally asked for a manager who had a bad attitude and clearly did not care which might explain why his staff has a bad attitude. He suggested don't tip the waitress but offered no apology or compensation. Used to be a great place but will never come back.
Atmosphere: 2
Food: 4
Service: 1
Easily some of the WORST service I've ever received. Manager had the nerve to not take the raw hamburger and do the ticket bc my starving husband ate some of it after we waited for over an hour.
Unbelievably bad & manager is obviously a huge part of the problem.
Not sure what happened there, bc they used to be great. Will never go again,
Save your money & go somewhere w a semblance of customer service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Been coming here for over 30 years. I like that the new owner created an outdoor bar. The caveat to that area is the acoustics with the live music...Absolutely awful!! It's extremely loud to the point that it is difficult to hold a conversation. Will not go back to that area unless there's no live music...such a shame!!
Atmosphere: 3
Food: 4
Service: 3
Service was great, but t nachos were just dry chips with sparsely melted cheese.
Food: 3
Service: 5
Waited 30 minutes no waiter not even a glass of water so we left.
Service: 1
Nice place. Food was ok. Nothing over the top. Daughter ordered the Lemon Haddock - looked and tasted bland and watery. Grand Princess had spaghetti which she said was good. I did the French Dip - it was good - the house made potato chips made the dish.
Their Bloody Marys are house made and are full of flavor. That was a huge plus.
Atmosphere: 4
Food: 4
Service: 4
I found that each time I am there it is how I remember it. Excellent quality, friendly service.
Atmosphere: 5
Food: 5
Service: 5
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