Worst location I’ve ever been to. Service is slow and awful. The workers are rude and unknowledgeable. The shift manager Sarina I think her name was had no idea of her own policies and has no idea of any of the products on the floor. The store is always dirty when she’s on the floor and the bathrooms are horrendous. They really let anyone work here it seems
Atmosphere: 1
Food: 1
Service: 1
Matthew Del Aire
Girl with pigtails and glasses at the drive-thru is rude.
Maryanne Bolduc
Stopped by at 4:45am on our way from NH to Florida and the staff was awesome!! Had us in and out and our way with great service! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Nova Kendrick
harassed for not tipping
Atmosphere: 1
Food: 5
Service: 1
Kerry Golcher
The food and drinks were fine, but there was no soap in either bathroom and the hand sanitizer was also completely empty. When I told a staff member, her response was, “we’ll do our best to fill it but we’re short staffed”. That’s disgusting and completely unacceptable. I’m sure the staff restroom was also out of soap and they’re serving our food and drinks.
Food: 4
Service: 1
Melonie Bartone
Wow, not sure I can come back to this Starbucks, which I’m there 4-6 times a week…. Holiday’s are busy! If you cannot handle busy do not be in customer service! I ordered 3 drinks.. 1 coffee & 2 of the same Lattes hot…. And waited over 30 minutes. Waiting wasn’t the issue, only receiving 1 ok… but for the tall young tall guy behind the counter with the Red shirt, You had no right to humiliate me in front of a full cafe of customers. There were 5 employees working! “ you will get the second one when we make it” Well excuse me. 100% rude!!!!!! This location is so unorganized ! There is always issues. There is NO need. Do not work in a fast pace environment if you cannot handle it. I am not happy at all !
Atmosphere: 1
Food: 1
Service: 1
B LR
They always forget to put the whipped cream on my coffee 💔 (Drive thru)
Atmosphere: 1
Food: 5
Service: 1
Michael Morningstar
Arrogant workers. Go somewhere else
Kayode Adeshina
Quick service
Atmosphere: 5
Food: 5
Service: 5
Ana Suarez
A huge thank you to the staff on June 18th (night) and early morning staff for returning my lost wallet and accommodating for pick up while we were travelling. I can not express my gratitude for your kindness.
I went in the other day and ordered from my phone in the store during a rush, I was surprised when literally 40 seconds after the order was placed, she called up my drink. The barista was very friendly and clearly knows customer service. Great job from the team at Cromwell Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Ayanna Mk
i had a great drink refresher and the employee blonde curly girl was super nice to me and to my friend. they are super nice people, I don’t know how you all got negative experiences. I know it takes long time to get a drink and then a food, it’s not like a fast food, it’s just they make appropriate drinks and they try to bake bakery and food very well! I go to this place a lot and always get nice customer service.
Atmosphere: 5
Food: 5
Service: 4
James Pappas
Crazy busy but still churning out quickly...
Atmosphere: 5
Food: 5
Service: 5
Alexa Reiss
Good cofffee
Atmosphere: 5
Food: 5
Service: 5
Chan John
First sip feeling? If you like boba tea then try the lemonade refresher! ? It's got me in the mood to put my feet in the sand!!
Worst location I’ve ever been to. Service is slow and awful. The workers are rude and unknowledgeable. The shift manager Sarina I think her name was had no idea of her own policies and has no idea of any of the products on the floor. The store is always dirty when she’s on the floor and the bathrooms are horrendous. They really let anyone work here it seems
Atmosphere: 1
Food: 1
Service: 1
Girl with pigtails and glasses at the drive-thru is rude.
Stopped by at 4:45am on our way from NH to Florida and the staff was awesome!! Had us in and out and our way with great service! Thank you!!
Atmosphere: 5
Food: 5
Service: 5
harassed for not tipping
Atmosphere: 1
Food: 5
Service: 1
The food and drinks were fine, but there was no soap in either bathroom and the hand sanitizer was also completely empty. When I told a staff member, her response was, “we’ll do our best to fill it but we’re short staffed”. That’s disgusting and completely unacceptable. I’m sure the staff restroom was also out of soap and they’re serving our food and drinks.
Food: 4
Service: 1
Wow, not sure I can come back to this Starbucks, which I’m there 4-6 times a week…. Holiday’s are busy! If you cannot handle busy do not be in customer service!
I ordered 3 drinks.. 1 coffee & 2 of the same Lattes hot…. And waited over 30 minutes. Waiting wasn’t the issue, only receiving 1 ok… but for the tall young tall guy behind the counter with the Red shirt, You had no right to humiliate me in front of a full cafe of customers. There were 5 employees working! “ you will get the second one when we make it” Well excuse me. 100% rude!!!!!!
This location is so unorganized ! There is always issues. There is NO need. Do not work in a fast pace environment if you cannot handle it. I am not happy at all !
Atmosphere: 1
Food: 1
Service: 1
They always forget to put the whipped cream on my coffee 💔 (Drive thru)
Atmosphere: 1
Food: 5
Service: 1
Arrogant workers. Go somewhere else
Quick service
Atmosphere: 5
Food: 5
Service: 5
A huge thank you to the staff on June 18th (night) and early morning staff for returning my lost wallet and accommodating for pick up while we were travelling. I can not express my gratitude for your kindness.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went in the other day and ordered from my phone in the store during a rush, I was surprised when literally 40 seconds after the order was placed, she called up my drink. The barista was very friendly and clearly knows customer service. Great job from the team at Cromwell Starbucks!
Atmosphere: 5
Food: 5
Service: 5
i had a great drink refresher and the employee blonde curly girl was super nice to me and to my friend. they are super nice people, I don’t know how you all got negative experiences. I know it takes long time to get a drink and then a food, it’s not like a fast food, it’s just they make appropriate drinks and they try to bake bakery and food very well! I go to this place a lot and always get nice customer service.
Atmosphere: 5
Food: 5
Service: 4
Crazy busy but still churning out quickly...
Atmosphere: 5
Food: 5
Service: 5
Good cofffee
Atmosphere: 5
Food: 5
Service: 5
First sip feeling? If you like boba tea then try the lemonade refresher! ? It's got me in the mood to put my feet in the sand!!
Atmosphere: 5
Food: 5
Service: 4
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