Customers` Favorites
“I don't usually write fast-food reviews, but the team at this Chick-fil-A location completely blew me away today. From the split second I walked through the door, I was greeted with genuine warmth. My order was prepared and delivered incredibly fast.
What really made the experience stand out was the exceptional hospitality on the floor. Anna stopped by my table, checked in on me, and we had a wonderful, friendly conversation—she truly embodies what great service looks like! To top it all off, they were handing out samples of the Strawberry Hibiscus tea and even came by later to offer mints. As a side note for parents: the bathrooms were absolutely spotless and super kid-friendly, which is a massive plus. This team goes above and beyond. 5 stars all day!“
Customers` Favorites
“I think this must be a training issue because it’s new this year and happens every single time - I never get my drink. I order on the app and sit at a table. I get my food, and then they walk away. Once in awhile they bring me my drink, but usually not before I’m done with my food. This is at the least the fifth time this has happened here, maybe closer to the tenth.“
Customers` Favorites
“Five stars for significant improvement on 8/20. Okay so, as the other reviews stated, our first experience here was less than stellar. The chicken we got was so laden with grease a few of us got really upset stomachs from eating it. It seemed like the chicken wasn't put to dry out after coming out of the fryer and went straight into the container, still dripping in fry oil. Additionally, the banana pudding we got, the bananas were completely green and hard. We wanted to try it again since the west hartford location is so good. This time when we got the chicken, it was not dripping in grease at all. The chicken was delicious! I also got the banana pudding again, and the bananas were nice and ripe, very nice pudding.
If you guys read reviews, please please please take heed of mine and multiple others and *let your chicken rest after it comes out of the fryer*. Also, never use green bananas for the pudding. Keep up the good work.“
Customers` Favorites
“Ordered a delivery for two of us which was actually a lot of food, and drink too. We cannot say thank you enough for the kindness of the staff members who prepared our order tonight. It was packed carefully, and nothing was forgotten. The beverages were delicious as was the temperature and deliciousness of the food. We want to encourage everyone to contact this KFC too. Thank you KFC for being so careful and thoughtful and Happy Holidays to all of you !! God Bless!“
Customers` Favorites
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“Had seen recommendations on local forum for the chicken. My wife and I thought it was very good. Will be our go to chicken place.“