Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' on Dixwell Ave, near Putnum, has friendly staff but can be slow. On one occasion, both lobby doors were closed, causing several customers to leave. The drink quality has been inconsistent, with some drinks being poorly made, and customer service did not respond to a complaint. However, the food is usually fresh. The night shift staff has been commended for their performance. The reviewer's "go-to" order is a large iced coffee with specific modifications, which they have only had to remake once in a year. They have never found grounds in their hot coffee. The reviewer had a positive experience with the staff, even when the restaurant was short-staffed.