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“This review is for maria, the manager and walter who is a maintenance man. I don't know where to begin. The service was excellent in both regards. The food was terrific. The time it took to get the food was excellent. Maria. The manager, who served us was as kind as can be. walter who is a maintenance man there? Takes great pride in what he does. Walter is a very, very rare person. Not many people that I've seen in the maintenance industry. Especially in fast foods take the pride that he does. He works hard, always willing to help in a matter of fact. When I went up there to put my tray away, he took it from me dumped the trash. He made sure I was safe because he was washing the floor and he did an unbelievable job. It was spotless, my father and I are both air force? The veterans? My dad a Korean war vet and myself in post Vietnam
We believe in doing things right? And we believe, in respect, both, we're given to us.And done.. This is one of the few times I couldn't wait to do the review. I hope somebody that directs maybe 3 or 4 McDonald's. One of the owners maybe read this and appreciates the work that both Maria and walter does. To recap this most McDonald's that I go to. There's either a long line and it takes forever. And you're lucky, if the food comes out in hot... or the service is subpar. If you go to the mcdonald's, then i'm referring to on new Britain avenue west harford across from the mall. You will never be happier. Definitely, make it a point to go there. Your food will be hot. You'll be greeted by nice people. And most of the time I imagine there's not gonna be long lines.“
“Just want to give a huge special shout out to Victoria. She was working the drive-through this evening and I want you to know that you really made my day 1000 times better. Just your voice and your professionalism and how amazing you were when I got up to the window meant so much to me and I don’t think people get enough credit for doing the things that you do and I just wanted to say from the bottom of my heart thank you for being you, Victoria.❤“
“I want to thank the lady who did my order and let me buy the Happy Meal toys today. She was so accommodating and nice. Thank you for making my day! I'm so sorry that I didn't get your name but you're appreciated! Overall, I find this store to have friendlier and more efficient staff than other stores in the vicinity.“