Starbucks Coffee Company

$ • Coffee Shops

Hours:
146 Washington Ave, North Haven
(203) 985-8385

About Starbucks

Starbucks Coffee Company receives mixed reviews from customers. Many appreciate the friendly and helpful staff, noting that the employees are kind and attentive, making their visits pleasant. Several customers highlight the clean facilities, including a bathroom with a changing table, though some mention the absence of paper towels and reliance on a Dyson hand dryer. The drive-through is described as busy on Sundays, but seating is plentiful, including handicap tables.

However, there are frequent complaints about inconsistent drink quality. Some customers report receiving drinks that are not as ordered, with one mentioning a shaken espresso lacking oatmilk and tasting bitter, making it undrinkable. Others experienced issues with drinks being clumpy or tasting putrid, causing nausea and discomfort. These quality problems often come with attitude from staff when addressed, which frustrates regular visitors who love the place but are disappointed by the inconsistent product.

One location is highly praised as the best, while another is criticized for poor service and ordering errors. Despite these issues, some customers remain loyal, especially enjoying favorites like the Chai Latte, which they find consistently good. Overall, Starbucks is seen as a place with friendly staff and good seating, but inconsistent drink quality and occasional service issues impact the overall experience.

Customers' Favorites

Starbucks Reviews

3.4
197 ratings
Restaurantji Rating
5
42%
4
7%
3
15%
2
7%
1
29%
Food
3.5
Atmosphere
3.8
Service
3.5

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

I went today for my first Mint Majesty Tea with 2 honey. They refused to write Charlie on my cup. First and last time in a Starbucks.

Not a single person can make a simple cup of coffee. The Starbucks inside a Barnes and Noble are ten times better than this one place. Why is it so consistently bad ?

I always stop here on the way to work. The morning staff is usually friendly and I always get my order fast and right. It's usually pretty busy at that time but the staff always does their best to keep the line moving.

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Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM
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