Customers` Favorites
“We showed up this morning in the middle of the icy storm to the most efficient, nicest staff ever! Our food was hot and coffee perfect- the two staff members were a mother in law and son in law- they were delightful and made our pit stop relaxing during a stressful drive! Thank you!!!“
“Very loud music. Lisa waited on me. I ordered 3 bacon snacks and was told I could get two. I looked puzzled. Then the girl said I can make you another but it will be hot. Ok? Why would they be a problem?
I am a long time Dunkin customer and used to ordering on the app. So usually my order comes right to be. While ordering my ice latte I asked to add a shot of espresso and almond milk. Not sure why she acted like that was an issue. But she did.
I think it’s great to have this at a rest area but the employees need to be a little nicer.
I mean after all I am a paying customer .
I think DD all over need to stop putting so much ice in the cup so you get 1/3 of the med cup of coffee. I’m not paying for ice.“
Customers` Favorites
“I tried the peppermint iced mocha coffee today and it was delicious“
“The best chicken livers!!!“
“Not sure who the lady that took my order was. Went through the drive thru 5/20 @6:35. Lady was very rude not just to me but the car in front of me. Pretty sad I like that Dunkin. Wish I got her name or id call this in. The rest of the staff was very nice though“
Customers` Favorites
“I just stopped in this Dunkin' Donuts for the first time last week, the first week of October of 2023. The store near me, never has what I want they're always out of it or they only get certain things on certain days. When I went to the Brooklyn Dunkin' Donuts, I found they had apple cinnamon filled donuts everyday. The one that I go to, doesn't, they only have them on Saturdays. I'd say it's a win-win for Brooklyn.“
Customers` Favorites
“I absolutely love the staff at this dunkin. Everyone complaining is most likely a Karen. I'm sorry (not really), but they are so sweet! I've gone both in the morning and afternoon almost every day for about a year now and have never been dissatisfied :)) It costs nothing to be patient and kind.“
Customers` Favorites
“Best Dunkin around - customer service is awesome! I purposely go out of my way in the mornings to go there!“
Customers` Favorites
“You guys do an amazing job at making coffees i will continue to go there here on out all 3 Dunkin’ in Norwich never make my coffees right I’m disappointed in them in Norwich but you and your team do an amazing job thank you“
Customers` Favorites
“Love the iced jamocha almond swirl!!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I work at the Pomfret Baker’s Dozen, so I’ve had my fair share of coffee — but my visit to the Chaplin location absolutely blew me away! The coffee was perfect (hands down the best I’ve ever had), and the manager at the window made it with such care. Friendly service, smooth coffee, and the kind of attention to detail that makes you want to come back every day. Great job, Chaplin team! ☕👏“