Had terrible experience. Asked for egg and cheese sandwich and got pieces of bacon in the packing. Though I do not eat meat. Went back and got it replaced, but the replaced one was not properly toasted. Had to ask to toast again. The staff was not serious at all for the job.
Atmosphere: 1
Food: 1
Service: 1
Leigh Pilgrim
Most of the staff at this location are extremely rude and my order is wrong at least half of the time. I won’t be back. There are many other DD within a mile of this store…go to one of those instead!!
Atmosphere: 1
Food: 2
Service: 1
Cami
Nina was amazing! She was so helpful, kind, and made my morning so much better. This is the kind of customer service a customer expects!
Atmosphere: 5
Food: 5
Service: 5
Jon S
No public restrooms
Atmosphere: 3
Food: 3
Service: 3
John Baker
Had to grab a great coffee and doughnut and coffee with muffin for my wife during a break in our Christmas shopping.
Atmosphere: 5
Food: 5
Service: 5
J S
No public restrooms
Atmosphere: 3
Food: 3
Service: 3
John Green
I almost never leave a bad review but this was the straw that broke the camel’s back. all I wanted was an ice coffee. Come through the drive thru and all is great…get home and fix my coffee and almost throw-up as it tastes like somebody poured a cup of Palmolive dish soap into my coffee. Oh well, get through some morning meetings and return to get a new coffee. No problem…get home and fix only to almost throw up again. Get through another set of meetings and need to run an errand so I stop to get credited so I can go up the street for a normal tasting coffee. NO SIR…girl was very defensive and rude accusing me of drinking half a coffee…coming back for another with an empty container. We WILL NOT credit you. Fine…I guess I needed a reason to stop buying DD altogether. I’ll just spend the extra .30 and go to Starbucks for ice coffee from now on. Will never eat or drink DD again for as long as I exist.
Atmosphere: 1
Food: 1
Service: 1
summer
Sat at the drive through for almost 10 minutes with no reply behind 3 other cars, all of them got through before we pulled up to the window and when we talked to the worker at the counter (a blonde girl who looked no older than 19 years old) she was very rude and did not apologize for making us sit there with zero response. She insisted that the signal beeps when people are sitting there but despite that like i said we had no response. Keep in mind everyone that was in front of us was already through the drive through by the time we pulled up to the window so it was impossible for them to be backed up with orders. She should not be in customer service.
Atmosphere: 1
Food: 1
Service: 1
E. Combs
Ordered an egg and cheese bagel and frozen s’mores coffee at the counter and ended up with a bacon egg and cheese bagel, a plain medium frozen coffee with no sugar and one cream. Unfortunately I didn’t get the chance to check since I waited 10 mins for my coffee while everyone after me in line got there’s in a minute and I was almost late to work. The coffee was so gross. I tried to add my own sugar but it was not good. Waste of $6. They also don’t have a public restroom like most Dunkin’s I’ve been in… Won’t be ordering here again.
I come here quite often and they always make my coffee perfect but literally always forget to give me the donut that i paid for. this is the 4th time at this location that my donut wasn’t put in my bag and i’m unable to come back due to my daughters schedule. very disappointed.
Food: 5
Service: 2
Arya Gupta
Waited for ten minutes and came back as they were busy with drive through. Girls didn’t even acknowledge that we will be right with you.
Kevin Quirion
Best Dunkin on Silas Deane, especially when it comes to the food, I think they actually take pride at this
Had terrible experience. Asked for egg and cheese sandwich and got pieces of bacon in the packing. Though I do not eat meat.
Went back and got it replaced, but the replaced one was not properly toasted. Had to ask to toast again.
The staff was not serious at all for the job.
Atmosphere: 1
Food: 1
Service: 1
Most of the staff at this location are extremely rude and my order is wrong at least half of the time. I won’t be back. There are many other DD within a mile of this store…go to one of those instead!!
Atmosphere: 1
Food: 2
Service: 1
Nina was amazing! She was so helpful, kind, and made my morning so much better. This is the kind of customer service a customer expects!
Atmosphere: 5
Food: 5
Service: 5
No public restrooms
Atmosphere: 3
Food: 3
Service: 3
Had to grab a great coffee and doughnut and coffee with muffin for my wife during a break in our Christmas shopping.
Atmosphere: 5
Food: 5
Service: 5
No public restrooms
Atmosphere: 3
Food: 3
Service: 3
I almost never leave a bad review but this was the straw that broke the camel’s back. all I wanted was an ice coffee. Come through the drive thru and all is great…get home and fix my coffee and almost throw-up as it tastes like somebody poured a cup of Palmolive dish soap into my coffee. Oh well, get through some morning meetings and return to get a new coffee. No problem…get home and fix only to almost throw up again. Get through another set of meetings and need to run an errand so I stop to get credited so I can go up the street for a normal tasting coffee. NO SIR…girl was very defensive and rude accusing me of drinking half a coffee…coming back for another with an empty container. We WILL NOT credit you. Fine…I guess I needed a reason to stop buying DD altogether. I’ll just spend the extra .30 and go to Starbucks for ice coffee from now on. Will never eat or drink DD again for as long as I exist.
Atmosphere: 1
Food: 1
Service: 1
Sat at the drive through for almost 10 minutes with no reply behind 3 other cars, all of them got through before we pulled up to the window and when we talked to the worker at the counter (a blonde girl who looked no older than 19 years old) she was very rude and did not apologize for making us sit there with zero response. She insisted that the signal beeps when people are sitting there but despite that like i said we had no response. Keep in mind everyone that was in front of us was already through the drive through by the time we pulled up to the window so it was impossible for them to be backed up with orders. She should not be in customer service.
Atmosphere: 1
Food: 1
Service: 1
Ordered an egg and cheese bagel and frozen s’mores coffee at the counter and ended up with a bacon egg and cheese bagel, a plain medium frozen coffee with no sugar and one cream. Unfortunately I didn’t get the chance to check since I waited 10 mins for my coffee while everyone after me in line got there’s in a minute and I was almost late to work. The coffee was so gross. I tried to add my own sugar but it was not good. Waste of $6. They also don’t have a public restroom like most Dunkin’s I’ve been in… Won’t be ordering here again.
Atmosphere: 4
Food: 3
Service: 3
Regular dunkin
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
I come here quite often and they always make my coffee perfect but literally always forget to give me the donut that i paid for. this is the 4th time at this location that my donut wasn’t put in my bag and i’m unable to come back due to my daughters schedule. very disappointed.
Food: 5
Service: 2
Waited for ten minutes and came back as they were busy with drive through. Girls didn’t even acknowledge that we will be right with you.
Best Dunkin on Silas Deane, especially when it comes to the food, I think they actually take pride at this
Atmosphere: 5
Food: 5
Service: 5
Has some really nice sitting space
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
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