Dunkin'

$ • Coffee Shops, Donuts

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About Dunkin' Donuts

Dunkin' has received mixed reviews. Some customers have reported issues with order accuracy and availability, particularly at one specific location where the iced lattes have been described as tasting "weird." However, one standout employee at this location has been praised for her fast and accurate order-taking. The food has generally been regarded as good, and the staff is described as energetic. The atmosphere of the restaurant has been compared to a hospital cafeteria, with bare walls and minimal decorations. Some customers have suggested the addition of seasonal decorations or basic Dunkin' posters to improve the ambiance. Recent reviews mention that orders are often made perfectly, though sometimes it takes a little longer. One customer appreciated the flawless drive-thru service, with quick arrival and friendly greeting. Others noted that the inside is clean and nice, with a good atmosphere for breakfast or waiting for a car repair. Some customers experienced odd-tasting drinks, possibly due to melted ice, but still recognized the hard work of the staff, especially when making custom drinks. Overall, the location is appreciated for its good service, decent food, and improvements like new drive-thru menus and landscaping.

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Dunkin' Donuts Reviews

1.8
241 ratings
5
15%
4
1%
3
6%
2
4%
1
74%
Food
2.7
Atmosphere
2.2
Service
1.9

Share your opinion about Dunkin'

Probably the worst dunkin donuts in new england. Employees swearing in front of customers!!! Stay away!!
I don’t usually leave reviews, but this Dunkin’ should be avoided until management takes action. I was stuck in the drive-thru for over 25 minutes with only two cars ahead of me. To make matters worse, my order wasn’t even made.

The staff was unprofessional and seemed to lack any sense of urgency or awareness. Employee complained about their shift start times and call-outs. After all that time in line, my order still wasn’t prepared, and when I got...read full review
Sitting in the drive thru order menu for 7 minutes. At least the worker came out to wave at me. Person ahead only ordered hash browns and a large caramel craze. Every time I come here the service is sloth levels of slow. I'd rather wait at Duchess at least they make their eggs on the griddle.

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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