“I want to give a big shout-out to Priya at Subway. Every time I come in, she’s always incredibly kind, patient, and welcoming. She remembers what I like, makes my order perfectly, and treats everyone with genuine respect. It’s clear she cares about her work and the customers she serves.
Priya’s positive attitude always makes my day a little better. Subway is lucky to have her!“
“Nice quiet subway with friendly staff and great food as usual!
Kid-friendliness: We have a 3 year daughter and she was more than able to order what she wanted with the staff the lady behind the counter had a younger daughter herself so the conversation was endless of course, but all in all it was EASY to bring my daughter there and I'm so thankful for that!
Parking: Subway is located in a plaza with a decent size parking lot.“
“It's a low-income city Subway. During our urban hiking trip, we stopped here for some sandwiches. Lots of the food Waterbury has otherwise does not cater to an athletic palette very much-- you can only eat so much oil, sugar and caffeine a day, and we don't drink. That narrows our options down drastically!
It's mighty hard to walk here because the city's walking infrastructure really takes a dive at this point. But it's probably safer to walk than drive in this city-- well, this review's supposed to about this Subway and not the whole city! But yeah, awkward spot.
The servers were super helpful, helped refill our water bottles (there's no public-facing water tap. Just soda. Yeah). They seemed like they were on auto-pilot, just waiting to finally be free. As with many urban franchises it emitted a piercing loneliness, something which I'm sure uppermanagement tacitly ignores or delights in, 'cause y'know, money's gotta get made somehow. Waterbury ain't a city where dreams come true, I can tell ya that much!
Now, this might be surprising, but I'm not a big sandwich guy. My palette was spoiled with all the American essentials growing up. Junk food, fast food, and sweets. So when my buddy went out of his way to get the most basic sub, which had like a little meat and like nine other things on it, I was like an offended cat the whole time I ate it. No shade on the food, I just don't like sandwiches, period! But I still ate it 'cause I needed something not terrible for me to stomach all that hiking.
You can probably tell I'm doing anything but talking about the Subway because there's not much else to say about a competently run yet forgettable inner-city franchise.
It's interesting to me that most of the big franchises are relegated to the car-dominated section of the city which is very averse to sidewalks and crosswalks, while the rest of the city is simply there beside it. And it shows 'cause the actual inner-city has incredible one-ways and intersections. The idea of driving in Waterbury makes me concerned!
I guess if I had any complaint it'd be the prices, but like what can ya do? Fifteen dollars for a sandwich... that's kinda just par for the course for a complex sub made at an eatery. Any cheaper than that, you gotta do it yourself. So technically this place's dirt cheap for the value, buuut, the economy's just awful right now so it still feels sort of insane.“
“I have been to this location twice with my daughter. Both times the woman working behind the counter was EXCEPTIONAL! She was incredibly friendly, went above and beyond, she even remembered us from the last time we were in (weeks earlier). Employees like this are hard to find! We will be back for sure!“
“This subway is great the staff is amazing so I'm giving 5 stars. However the hours on the building as well as the hours online are incorrect. I was informed they close at 7 when I went today as I went there at 8:40 last night thinking they would be open til 9.“
“Awesome restraunt. We got in a good Convo with the worker and the place was really clean. They made our food extremely fast, and it was super good. If you like sandwiches, there is absolutely no way you won't like this restaurant. Clean and friendly atmosphere, enjoy!“
“It was on par with a place to get food inside a department store in a the food was good but the location isn't great. I really could have done without the customers that were pretending that they could not hear or understand the staff, that was really annoying.“
“First time having Subway, and it was phenomenal. Best sandwich ever, “the rotisserie-style chicken". The staff was nice ,very polite and welcoming. Very good place to eat at, I would choose it over a lot of other places. I really recommend a lot of people to go try it out.??“