Taco Bell in Waterbury

“Person at the drive thru was very pleasant.

Parking: Parking on the side and back. It's located in a plaza so there's plenty of parking

Wheelchair accessibility: They have a ramp for wheelchairs that leads into the bldg.“

“This evening for dinner we were going to have Toco Bell, but had to stop at CVS to pick up my medication nearby. In the parking lot I heard beautiful music with no singing just instrumentals. I asked my husband where is that music coming from, and he said from that little boy right there it looks like he’s playing with a violin to get some money. We only had a couple of dollars to get our dinner so I said why don’t we get our food and then whatever is left over we will give it to them. My husband agreed and we went to this Taco Bell. Prior to that I had taken a video of this child playing music who was accompanied by his mother who had a sign that read “please help we need money to pay for a motel, gas and food”. After we had ordered, we were waiting for food at the window and my husband had said I’m going to ask them if they can donate something for this mother and son. I said no don’t cause they might not give it to you and they’ll probably think it’s for us but then realized what would be the harm all they can do is just say no. So my husband asked as I pulled out my phone to show her the video she was listening to what my husband was saying, as I was attempting to show her the video she said, yeah yeah ok hold on. Let me ask my manager to see what we can do. She went into the back what felt like forever, but was probably only a few minutes she finally came back with a bag. THEY DID DONATED FOOD FOR THEM. We thanked her so very much. We kept thanking her and her manager for the help. I’m writing this to let people know how wonderfully awesome she and her manager were. You never know people’s circumstances, and she could’ve easily said no and if we wanted to you can order something else because I can’t give anything. But the fact that she and her manager helped this mother and son who by the way was all about 10 to 12 years of age blew me away. As we drove off, I was filled with a emotions and gratitude was definitely one of them. So again thank you to her and her manager who in the moment I had forgotten to get their names for giving food to this family. It takes a village to help people out 1000 percent and those two were definitely apart of that village. BLESS THEM BOTH! And that mother to that child was so grateful that she kept blowing me kisses and sending me hugs. THANK YOU TWO ONCE AGAIN FOR HELPING NOT ONLY THEM BUT US TOO BECAUSE IT BROKE OUR HEARTS WE COULDN'T MORE FOR THEM????“

“Pretty consistent here. Usually speedy. I went tonight and there was a line when I ordered, but they made my food super fast. And got it right (not that my order is complicated, but you would be surprised some places. I was impressed.

Outside could use some TLC but thats Thomaston Ave I guess.“

“I stopped at this Taco Bell today for my usual... One bean burrito.I was in and out quickly. The staff member I interacted with was friendly.My only critique would be to use less of the sauce inside the burrito, but that is just my opinion, and it is subjective.I would definitely go here again in the future.“