Waited 15 minutes and no one even approached us to seats at a table.
Service: 1
Angelo Leotta
You are paying your bartenders and waiters $2.13 shame on you that's disgusting.
Atmosphere: 1
Food: 1
Service: 5
O.J Widow
Went to BWW today. Waited an hr for carrots and celery. Just to be given my food 10 minutes later and it was cold. Service was poor. Atmosphere was as suspected. Would not recommend.
Atmosphere: 3
Food: 2
Service: 1
Sam Kreie
Scheduled a doordash 2 hours early and this location was one hour late getting my food ready. But I live minutes from the store and the food arrived to my place cold. the mozzarella sticks were all mostly empty and cold.
Food: 1
Service: 1
Craig Vance
I wish this wasn't the closest location to me. I got there at 10:20pm only to be told they are not serving food for dine in because they close at 11pm but online and on the door it says they close at midnight. Apparently April the first is when they change the time to midnight. I asked why it has the wrong time on the door and online, I was told management never changed it because they are not a cooperate location. That reply made no sense to me so I just walked out
Ben Madison
With about five people in the entire place I took a seat at the bar. I was then quickly informed that I could only order thru the QR code using my phone. Then I see Buffalitos are no longer on the menu. A bartender actual offered to get me a drink so I figure a beer while I search Google for a restaurant near by isn't a bad idea. While I sat there for about 20 minutes 3 couples came in, got the same QR code speech, looked at a menu on their phones, and promptly left. And then we had about 10 minutes without a single employee in sight while I waited to pay with an empty glass. BW3 has turned into a shell of its former self and this will be my last visit to a BW3.BW3 corporate responded within 15 minutes of my review asking me to submit something about my visit... apparently they didn't read the entire review. I'm not going back to any BW3. Maybe they should just fix their clown car of a business?
Atmosphere: 1
Food: 1
Service: 1
Renita Hamlet
Customer service is non-existent in here... so if someone speaking to you and asking "how may I help you," is important to you, then this isn't the place to go.
Food: 1
Service: 1
K P
DONT WASTE YOUR MONEY! Service horrible!!. I link up with friends already here on a Thursday at 7:21 Pm. My friend is already eating, the other is waiting for his wings. He stated he ordered them at the same time as his friend. (3 of us at the table fyi) I put my order then I get my order right at 8:28 PM!! My other friend has yet to get his order! As you can see not too busy (see Pic), we flag the waitress down. She's rude and literally 2 min later comes out with 10 piece wings but my friend ordered all flats AND FRIES!With an attitude she takes it back, 10 min later brings all flats out.. still FORGOT THE FRIES! At this point we need a refund but we were being cordial.Ordered another round of drinks. 21 minutes past while they all just sit at the bar (see Pic)! So we have to, once again, flag a waitress down & ask if we want the drinks anymore. We told her no. She comes back & tell us, the manager won't take it off knowing they didn't even make the drink! Mind you, only 2 couples are at the bar!! So my friend is pissed at this point & rightfully so. I had to calm him down & spoke with the manager to tell her that's not great service and plead to take the drink off. She must have came to her senses because YOU ARE AN EXAMPLE in front of your employees.Save yourself the headache and deliver Wingstop, it'll come way faster!
Atmosphere: 1
Food: 3
Service: 1
Spence Trace
Horrible place to grab a bite to eat. As I stood waiting several minutes for someone to acknowledge my presence at the entry way, I wondered why I was still there. After a lengthy wait I was finally approached by someone to say sit anywhere you like. Mind you this place was not busy with a few people at the bar, four tables in the bar area occupied and three tables in the dining area occupied. I sat down in the bar area at a high top waiting for a menu, not realizing there is a QR code under the drink menu. After my discovery of the QR code I ordered a beer and some food and waited for a glass of water and the beer. The beer came out and ended up slinging I could also get some water in the waitress provided. Food came out somewhat quickly (no more than 10 mins) but the waitress dropped it off and split. She didn’t even ask if I want some condiments for my food, just gone. I thought she would be bad to check in but that was not the case, didn’t see her until after there was a later issue. Powered through my meal with no condiments and finish my first beer so I thought I’d enjoy another to wash down the food. Place the order via the app and wait, and wait, and wait. After several minutes of waiting and not seeing any waitress, I went to the bar and wasn’t even acknowledged. I finally caught someone bringing out some food who just so happened to be the shift manager. I explained to her that I placed an order for a beer several minutes prior and still had not received it, nor would the app allow me to cancel or even pay the tab. She hastily interrupted and said that she had a new bar tender and that it was busy. I looked around and asked her if the bar tender is new why is she all by her self with no trainer and that the number of tables occupied didn’t match up with her busy statement. I then asked if I could just cancel the beer I never received and pay my tab. She obliged and said she would discount my tab, which was a nice gesture. She rang out the check and I noticed the discount was $2, better than nothing I guess but that was not the point. I just wanted to leave and not deal with the bad customer service, from which I scanned the QR code to leave a comment and walked the door. I retrieved the code and left a detail of events and the lack of service provided - and staying in form there was no attempt to find out more on why the comment was given. Apparently this is the standard and no additional information is needed.
10$ for 6 pre made mozzarella sticks, and 15$ for 10 small pre made wings. Terrible quality, especially for the price.
Food: 1
Service: 2
Mike
First of all, no service. Second, multiple items were missing from our order.
Atmosphere: 1
Food: 1
Service: 1
Rob P
We arrived and were seated by the stand host.Waters were dropped off and we were told that the server would be back.After 15 minutes we had to get up and leave.4 servers standing around and no one to take our order.Sunday 2:45pm
Jacqueline “Jackie” Campbell
I spent some quality time with my granddaughter, Buffalo Wings was great. But those potato wages were off the chain. And don't forget about the strawberry Margarita.
Never got my food waited an hour
Service: 1
Waited 15 minutes and no one even approached us to seats at a table.
Service: 1
You are paying your bartenders and waiters $2.13 shame on you that's disgusting.
Atmosphere: 1
Food: 1
Service: 5
Went to BWW today. Waited an hr for carrots and celery. Just to be given my food 10 minutes later and it was cold. Service was poor. Atmosphere was as suspected. Would not recommend.
Atmosphere: 3
Food: 2
Service: 1
Scheduled a doordash 2 hours early and this location was one hour late getting my food ready. But I live minutes from the store and the food arrived to my place cold. the mozzarella sticks were all mostly empty and cold.
Food: 1
Service: 1
I wish this wasn't the closest location to me. I got there at 10:20pm only to be told they are not serving food for dine in because they close at 11pm but online and on the door it says they close at midnight. Apparently April the first is when they change the time to midnight. I asked why it has the wrong time on the door and online, I was told management never changed it because they are not a cooperate location. That reply made no sense to me so I just walked out
With about five people in the entire place I took a seat at the bar. I was then quickly informed that I could only order thru the QR code using my phone. Then I see Buffalitos are no longer on the menu. A bartender actual offered to get me a drink so I figure a beer while I search Google for a restaurant near by isn't a bad idea. While I sat there for about 20 minutes 3 couples came in, got the same QR code speech, looked at a menu on their phones, and promptly left. And then we had about 10 minutes without a single employee in sight while I waited to pay with an empty glass. BW3 has turned into a shell of its former self and this will be my last visit to a BW3.BW3 corporate responded within 15 minutes of my review asking me to submit something about my visit... apparently they didn't read the entire review. I'm not going back to any BW3. Maybe they should just fix their clown car of a business?
Atmosphere: 1
Food: 1
Service: 1
Customer service is non-existent in here... so if someone speaking to you and asking "how may I help you," is important to you, then this isn't the place to go.
Food: 1
Service: 1
DONT WASTE YOUR MONEY! Service horrible!!. I link up with friends already here on a Thursday at 7:21 Pm. My friend is already eating, the other is waiting for his wings. He stated he ordered them at the same time as his friend. (3 of us at the table fyi) I put my order then I get my order right at 8:28 PM!! My other friend has yet to get his order! As you can see not too busy (see Pic), we flag the waitress down. She's rude and literally 2 min later comes out with 10 piece wings but my friend ordered all flats AND FRIES!With an attitude she takes it back, 10 min later brings all flats out.. still FORGOT THE FRIES! At this point we need a refund but we were being cordial.Ordered another round of drinks. 21 minutes past while they all just sit at the bar (see Pic)! So we have to, once again, flag a waitress down & ask if we want the drinks anymore. We told her no. She comes back & tell us, the manager won't take it off knowing they didn't even make the drink! Mind you, only 2 couples are at the bar!! So my friend is pissed at this point & rightfully so. I had to calm him down & spoke with the manager to tell her that's not great service and plead to take the drink off. She must have came to her senses because YOU ARE AN EXAMPLE in front of your employees.Save yourself the headache and deliver Wingstop, it'll come way faster!
Atmosphere: 1
Food: 3
Service: 1
Horrible place to grab a bite to eat. As I stood waiting several minutes for someone to acknowledge my presence at the entry way, I wondered why I was still there. After a lengthy wait I was finally approached by someone to say sit anywhere you like. Mind you this place was not busy with a few people at the bar, four tables in the bar area occupied and three tables in the dining area occupied. I sat down in the bar area at a high top waiting for a menu, not realizing there is a QR code under the drink menu. After my discovery of the QR code I ordered a beer and some food and waited for a glass of water and the beer. The beer came out and ended up slinging I could also get some water in the waitress provided. Food came out somewhat quickly (no more than 10 mins) but the waitress dropped it off and split. She didn’t even ask if I want some condiments for my food, just gone. I thought she would be bad to check in but that was not the case, didn’t see her until after there was a later issue. Powered through my meal with no condiments and finish my first beer so I thought I’d enjoy another to wash down the food. Place the order via the app and wait, and wait, and wait. After several minutes of waiting and not seeing any waitress, I went to the bar and wasn’t even acknowledged. I finally caught someone bringing out some food who just so happened to be the shift manager. I explained to her that I placed an order for a beer several minutes prior and still had not received it, nor would the app allow me to cancel or even pay the tab. She hastily interrupted and said that she had a new bar tender and that it was busy. I looked around and asked her if the bar tender is new why is she all by her self with no trainer and that the number of tables occupied didn’t match up with her busy statement. I then asked if I could just cancel the beer I never received and pay my tab. She obliged and said she would discount my tab, which was a nice gesture. She rang out the check and I noticed the discount was $2, better than nothing I guess but that was not the point. I just wanted to leave and not deal with the bad customer service, from which I scanned the QR code to leave a comment and walked the door. I retrieved the code and left a detail of events and the lack of service provided - and staying in form there was no attempt to find out more on why the comment was given. Apparently this is the standard and no additional information is needed.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
10$ for 6 pre made mozzarella sticks, and 15$ for 10 small pre made wings. Terrible quality, especially for the price.
Food: 1
Service: 2
First of all, no service. Second, multiple items were missing from our order.
Atmosphere: 1
Food: 1
Service: 1
We arrived and were seated by the stand host.Waters were dropped off and we were told that the server would be back.After 15 minutes we had to get up and leave.4 servers standing around and no one to take our order.Sunday 2:45pm
I spent some quality time with my granddaughter, Buffalo Wings was great. But those potato wages were off the chain. And don't forget about the strawberry Margarita.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Buffalo Wings
The service was
Atmosphere: 3
Food: 4
Service: 3