jah gave me good service, he was nice & had good energy and vibes he need a raise
Atmosphere: 5
Food: 5
Service: 5
M Myers-Smalls
The Starbucks at The Wharf was quick, efficient, and exactly what I needed. I placed a mobile order for a Chamomile Honey Tea, and by the time I left my hotel and arrived at the store, my drink was ready and waiting.
Even though it was later in the evening, the staff was friendly and welcoming, and the store wasn’t crowded, which made for a smooth and relaxing stop.
If you’re a Starbucks fan visiting The Wharf, this location is definitely worth a visit for its speedy service and calm atmosphere.
Atmosphere: 4
Service: 4
Elise Bossie
I was going to let this go but it ate at me all weekend. We got in on Thursday 8/28 night (6pm) and after a long ride to our favorite Starbucks drinks! I grabbed a couple spindrifts and went to the desk to order. The girl (worker) was out in the main area, no big deal. The woman walks behind the counter and just glares at us and said nothing. I immediately just decided to get my two spindrifts and water and leave. She didn’t say a word to me she punched in my stuff and then stared at me. I scanned my code and happily told her to have a good night she just walked away and said nothing. I literally said out loud to my fiance, did I do something to piss her off? What just happened.
Let me add we chose this hotel because it was right next to this Starbucks! We love our morning and evening drinks!
Atmosphere: 3
Food: 5
Service: 1
Cam From Cam's Kettle
Lashaee and team were very welcoming and knowledgeable
Atmosphere: 5
Food: 5
Service: 5
Arnetha Redd
My first time here and after the service today i will keep going back my girl lashay made my frappe how i wanted it and even wrote on my cup “ pretty girls loves frapps” that made my day other than that love the cleanliness and the fast service huge shoutout to lashay!
Atmosphere: 5
Food: 5
Service: 5
Brenda Reyes
The really cute barista named Kai made my drink perfectly. He was very welcoming and The pretty pink writing he left on my cup was so thoughtful and really made my day!
Atmosphere: 5
Food: 5
Service: 5
Zulfar Tokhey
I had a really disappointing visit. When we walked in, today July 27th 2025 at 8:58 PM.I politely asked if they were still open, and was told, “Yeah, two minutes left.” We quickly placed our order, but the staff member was extremely rude and clearly unhappy to serve us. He walked into the next room and yelled loudly, clearly letting out his frustration, then came back and made our drinks while aggressively clattering dishes—making it obvious we weren’t welcome.
I completely understand that staff want to close on time, but this level of unprofessionalism and passive-aggressive behavior is unacceptable, especially at a place like Starbucks. It made us feel very uncomfortable. Hoping this was just one bad experience and not the standard for this location.
Mo Mohammed
This is the worst Starbucks I've ever seen in my life. The employees were so rude, beyond rude and the bathroom is disgusting, my girlfriend went into the bathroom and the seat wasn't screwed in and clipped her leg, it started bleeding. Honestly thinking of suing this place. I hope it gets shut down.
Atmosphere: 1
Food: 1
Service: 1
Katelyn Mensah
The staff was very rude and inattentive. I stood at the counter for five minutes trying to call their attention and when I finally did, they were short and dismissive. My drink came out awful and watery. Very dissatisfying experience and a waste of money.
Atmosphere: 5
Food: 1
Service: 1
Hannah Elizabeth
Busy location but the staff are very friendly, professional, and efficient. Come here often and started noticing how polite and upbeat they are even when swamped with morning orders.
Come here frequently. Able to take mobile orders. Staff is friendly.
Atmosphere: 4
Food: 3
Service: 4
Dr.Abdalelah s.Saaty
Very bad costumer service. I don’t know how a respectable company like Starbucks hire such people to serve its customers. At around 8:00 PM last Sunday 6/22/2025 I got a coffee and 2 of the smoothie. The big guy was very rude. Actually he shouting and fighting.
Atmosphere: 4
Food: 5
Service: 1
Drew
Love the staff.
Service: 5
Der “Wertzeit” Tester
A solid Starbucks with a great location, friendly staff, and exactly what you’d expect: coffee without the drama.
This spot isn’t flashy, but it doesn’t fade into the background either. It’s right where you need it, just a short walk from The Wharf, and it delivers everything a Starbucks should – reliably and without fuss.
The staff are quick, friendly, and know how to keep things moving, even when it’s busy. Orders come out fast, drinks taste just right, and there’s a good selection of snacks if you need a bite on the go.
Inside, it’s functional with a clean layout and a few seating options. Not the coziest place for a long hangout, but perfect for a short break or to refuel between activities.
What keeps it from being a full 5? A bit more character or atmosphere wouldn’t hurt. But if you’re nearby and craving caffeine, it’s a no-brainer. Dependable, efficient, and exactly what you need to keep your day rolling.
Atmosphere: 4
Food: 4
Service: 4
Jordan Nuny
Two drinks made the same size exactly the same, one has way less coffee and way more ice. And they were out of drink carriers. It’s always SOMETHING at this Starbucks. Either you order ahead and wait 20mins and the drinks still aren’t ready when you show up or they do this. Get it together y’all.
jah gave me good service, he was nice & had good energy and vibes he need a raise
Atmosphere: 5
Food: 5
Service: 5
The Starbucks at The Wharf was quick, efficient, and exactly what I needed. I placed a mobile order for a Chamomile Honey Tea, and by the time I left my hotel and arrived at the store, my drink was ready and waiting.
Even though it was later in the evening, the staff was friendly and welcoming, and the store wasn’t crowded, which made for a smooth and relaxing stop.
If you’re a Starbucks fan visiting The Wharf, this location is definitely worth a visit for its speedy service and calm atmosphere.
Atmosphere: 4
Service: 4
I was going to let this go but it ate at me all weekend. We got in on Thursday 8/28 night (6pm) and after a long ride to our favorite Starbucks drinks! I grabbed a couple spindrifts and went to the desk to order. The girl (worker) was out in the main area, no big deal. The woman walks behind the counter and just glares at us and said nothing. I immediately just decided to get my two spindrifts and water and leave. She didn’t say a word to me she punched in my stuff and then stared at me. I scanned my code and happily told her to have a good night she just walked away and said nothing. I literally said out loud to my fiance, did I do something to piss her off? What just happened.
Let me add we chose this hotel because it was right next to this Starbucks! We love our morning and evening drinks!
Atmosphere: 3
Food: 5
Service: 1
Lashaee and team were very welcoming and knowledgeable
Atmosphere: 5
Food: 5
Service: 5
My first time here and after the service today i will keep going back my girl lashay made my frappe how i wanted it and even wrote on my cup “ pretty girls loves frapps” that made my day other than that love the cleanliness and the fast service huge shoutout to lashay!
Atmosphere: 5
Food: 5
Service: 5
The really cute barista named Kai made my drink perfectly. He was very welcoming and The pretty pink writing he left on my cup was so thoughtful and really made my day!
Atmosphere: 5
Food: 5
Service: 5
I had a really disappointing visit. When we walked in, today July 27th 2025 at 8:58 PM.I politely asked if they were still open, and was told, “Yeah, two minutes left.” We quickly placed our order, but the staff member was extremely rude and clearly unhappy to serve us. He walked into the next room and yelled loudly, clearly letting out his frustration, then came back and made our drinks while aggressively clattering dishes—making it obvious we weren’t welcome.
I completely understand that staff want to close on time, but this level of unprofessionalism and passive-aggressive behavior is unacceptable, especially at a place like Starbucks. It made us feel very uncomfortable. Hoping this was just one bad experience and not the standard for this location.
This is the worst Starbucks I've ever seen in my life. The employees were so rude, beyond rude and the bathroom is disgusting, my girlfriend went into the bathroom and the seat wasn't screwed in and clipped her leg, it started bleeding. Honestly thinking of suing this place. I hope it gets shut down.
Atmosphere: 1
Food: 1
Service: 1
The staff was very rude and inattentive. I stood at the counter for five minutes trying to call their attention and when I finally did, they were short and dismissive. My drink came out awful and watery. Very dissatisfying experience and a waste of money.
Atmosphere: 5
Food: 1
Service: 1
Busy location but the staff are very friendly, professional, and efficient. Come here often and started noticing how polite and upbeat they are even when swamped with morning orders.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Come here frequently. Able to take mobile orders. Staff is friendly.
Atmosphere: 4
Food: 3
Service: 4
Very bad costumer service. I don’t know how a respectable company like Starbucks hire such people to serve its customers. At around 8:00 PM last Sunday 6/22/2025 I got a coffee and 2 of the smoothie. The big guy was very rude. Actually he shouting and fighting.
Atmosphere: 4
Food: 5
Service: 1
Love the staff.
Service: 5
A solid Starbucks with a great location, friendly staff, and exactly what you’d expect: coffee without the drama.
This spot isn’t flashy, but it doesn’t fade into the background either. It’s right where you need it, just a short walk from The Wharf, and it delivers everything a Starbucks should – reliably and without fuss.
The staff are quick, friendly, and know how to keep things moving, even when it’s busy. Orders come out fast, drinks taste just right, and there’s a good selection of snacks if you need a bite on the go.
Inside, it’s functional with a clean layout and a few seating options. Not the coziest place for a long hangout, but perfect for a short break or to refuel between activities.
What keeps it from being a full 5? A bit more character or atmosphere wouldn’t hurt. But if you’re nearby and craving caffeine, it’s a no-brainer. Dependable, efficient, and exactly what you need to keep your day rolling.
Atmosphere: 4
Food: 4
Service: 4
Two drinks made the same size exactly the same, one has way less coffee and way more ice. And they were out of drink carriers. It’s always SOMETHING at this Starbucks. Either you order ahead and wait 20mins and the drinks still aren’t ready when you show up or they do this. Get it together y’all.
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