Right at the lobby of the Grand Hyatt so very convenient location if you are staying here or visiting here... Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Eric Fu
Service has a bad attitude, I waited 25 minutes for a simple latte, then asked to check on my order, and the staff refused to give an estimate on when I might get my drink
Gizem Kilic
Don’t order espresso macchiato, you will get latte.
Kevin Gonzalez
The late chai is just milk and they don't add cream. The flavors no longer feel very bad when preparing coffee and chai tea. I missed Starbucks and I really like coffee. Well I'll have to try another
Atmosphere: 2
Food: 1
Service: 4
Jackie brooks
Starbucks grand Hyatt DC was one of the best store. But for me it has gone to one of the worst.I make the same order that I have been getting for years. Chai tea latte with extra pump of chai and no water. Lately when I have gone there I have received a half of cup of water in my latte.I pay 6 dollars for a chai tea latte not chai water that is so bad that I can't drink it.I know they have changed people not sure what is going on but I have decided that I no longer want to pay for chai water.I will no longer be going to that store.Jackie Brooks
Atmosphere: 2
Food: 1
Service: 2
Ron W.
Today my wife got my order wrong but to my surprise, it tasted great. So I must say their staff made a hell of iced coffee, and they were very polite.
Priscilla Maya Muniz
Is a classic one but I love the service of the Rockville one, the environment, people working on their business and yes, the coffees are always great too.
Atmosphere: 5
Food: 5
Service: 5
Alicia Zamudio
They got my order wrong and didn’t like the attitude of the employees
d M.
Ran to this location to make it in time before closing time stood in line and worker told me I had to leave. Pretty surprised but what can you do? That's just how it is
Zhaoyuan Zheng
Waited 20 minuted after I ordered for my order when it's not even busy, and they got my order wrong.
Worst Starbucks ever!!! All the workers look frustrated high or upset the girl running floor looked angry like she was fed up with the workers the 1 with the twist then some guy at the register who's always holding up the line telling us his name and asking about rewards... I just want my coffee thanks this store has low moral workers who act like they don't care, I go to others Starbucks and it's a welcoming atmosphere not here everyday same thing and I'm done with patronizing this store!!!
Hner Zibari
Service was good but the place is
Food: 4
Service: 5
kikiblue90
Reliable and convenient location. Coffee was good. There was a giant fly my top of my food bag. Didn't touch my sandwich but it was gross to see. This was on the to go orders area.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Freshly Brewed Coffee
Bethany (CakeyWakey)
I have only had one rude batista. He wasn't much of a talker, and rolled his eyes a bit; but don't let that discourage you, all of the other baristas have been phenomenal. All of our drinks have been really good and made in under 5 minutes.
Atmosphere: 4
Food: 5
Service: 4
Mrudula Athi
4 people at the counter , no crowd yet they took 15 min to get me a coffee ..what a
Right at the lobby of the Grand Hyatt so very convenient location if you are staying here or visiting here... Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Service has a bad attitude, I waited 25 minutes for a simple latte, then asked to check on my order, and the staff refused to give an estimate on when I might get my drink
Don’t order espresso macchiato, you will get latte.
The late chai is just milk and they don't add cream. The flavors no longer feel very bad when preparing coffee and chai tea. I missed Starbucks and I really like coffee. Well I'll have to try another
Atmosphere: 2
Food: 1
Service: 4
Starbucks grand Hyatt DC was one of the best store. But for me it has gone to one of the worst.I make the same order that I have been getting for years. Chai tea latte with extra pump of chai and no water. Lately when I have gone there I have received a half of cup of water in my latte.I pay 6 dollars for a chai tea latte not chai water that is so bad that I can't drink it.I know they have changed people not sure what is going on but I have decided that I no longer want to pay for chai water.I will no longer be going to that store.Jackie Brooks
Atmosphere: 2
Food: 1
Service: 2
Today my wife got my order wrong but to my surprise, it tasted great. So I must say their staff made a hell of iced coffee, and they were very polite.
Is a classic one but I love the service of the Rockville one, the environment, people working on their business and yes, the coffees are always great too.
Atmosphere: 5
Food: 5
Service: 5
They got my order wrong and didn’t like the attitude of the employees
Ran to this location to make it in time before closing time stood in line and worker told me I had to leave. Pretty surprised but what can you do? That's just how it is
Waited 20 minuted after I ordered for my order when it's not even busy, and they got my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst Starbucks ever!!! All the workers look frustrated high or upset the girl running floor looked angry like she was fed up with the workers the 1 with the twist then some guy at the register who's always holding up the line telling us his name and asking about rewards... I just want my coffee thanks this store has low moral workers who act like they don't care, I go to others Starbucks and it's a welcoming atmosphere not here everyday same thing and I'm done with patronizing this store!!!
Service was good but the place is
Food: 4
Service: 5
Reliable and convenient location. Coffee was good. There was a giant fly my top of my food bag. Didn't touch my sandwich but it was gross to see. This was on the to go orders area.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Freshly Brewed Coffee
I have only had one rude batista. He wasn't much of a talker, and rolled his eyes a bit; but don't let that discourage you, all of the other baristas have been phenomenal. All of our drinks have been really good and made in under 5 minutes.
Atmosphere: 4
Food: 5
Service: 4
4 people at the counter , no crowd yet they took 15 min to get me a coffee ..what a
Atmosphere: 4
Food: 1
Service: 1