Starbucks in New Castle

“The store manager (in the photo) here is awesome -friendly, helpful and accommodating. I didn’t want sugar in my frappe, someone else wanted a cold drink to be hot and he said he can certainly do his best to get us what we want. It’s one of the few times ever that workers don’t just say, no, we don’t do that.“

“I did not catch the names of the two employees working but they were exceptional. I had accidentally placed a mobile order under the wrong store and they were kind enough to make them for me. This shows great customer service. I have been there many of times before and they always have a good attitude and a smile on their face. Thank you again, you made my day!“