Starbucks in Glen Mills

“I personally went here every morning for a week with a preorder selected at 5:45-5:50. Obviously I don’t expect my coffee to teleport but ordered 5:30 and arrived 5:46. I’ve been told different things with employees. Every time it’s been no issue but this morning they told me I should order earlier even though i selected the earliest the app said was available. She told me it’s because the ticket prints EXACTLY at the pickup time regardless that another worker there told me it prints 3 min early. I’m never one to argue on policy but I do have an issue when the policy is inconsistent.“

“I've been working at this Starbucks for the past year and there have been many ups and downs at this place, I've met people from all walks of life and I love it. And we haven't been on our A Game lately and I apologize on our behalf. But in order to get the best service, please be patient and respectful. The job description didn't say that there would people put money on the counter and get mad when you do the same with their change. Or people get upset at you because you're the only barista working and there's a line. There a little sign in our backroom that says, "Be the reason someone smiles today." Everyone makes mistakes, We're human to.“