Customers` Favorites
Customers` Favorites
“My family and I ordered subs tonight, your staff were absolutely amazing. Gluten free customer, truly appreciate your team making my sandwich with ensuring no cross contamination in front of me. I was never made to feel like I was a bother requesting gluten free sandwich. They made my sandwich, then my families non gluten free with grace and quickness. Truly thank you, it’s hard to eat out being gluten free, my meal tonight I was not worried with eating my sandwich. Thank you, for being so graceful and accommodating. Awesome team tonight.“
Customers` Favorites
“This place had an outstanding service.
The person’s behind the counter was very courteous and patient with me .
Continuously asking me what type of items I want on the subs which I thought was very nice .
The store was very clean and neat .
Highly recommend this place .“
Customers` Favorites
“Tried the pizza last night. Very good!“
Customers` Favorites
“After reading some older reviews, I wanted to share my recent experience at Capriotti's in Smyrna, DE. The 52% rating I saw online doesn't do this place justice! I had a fantastic cheesesteak with onions, peppers, and provolone cheese, and it was absolutely delicious. The steak was tender and flavorful, and the melted provolone with the grilled onions and peppers was the perfect combination. It's clear that the quality is top-notch, and the recent "Bigger, Better" initiative, which adds 25% more meat to their cheesesteaks, shows they are committed to providing great value. I've already been impressed with my meal and can't wait to go back and try more of their subs! If you're in the area and craving a great cheesesteak, don't let the old reviews stop you—Capriotti's is a must-try.“
Customers` Favorites
“I'd like to take a minute to leave a very positive review of my recent experience at Capriotti's in Middletown, DE. I have been a Capriotti's customer long before the Middletown store opened over 20 years ago. When the Middletown store opened, the sandwiches were amazing. Everything was on par with every other location I had ever eaten at in Delaware. It's no secret that this location had gone downhill very fast when it's franchise was purchased back from corporate. The meat on the sandwiches were almost cut in half, lacked flavor, and prices increased. Although I communicated my complete dissatisfaction, wrote the company, filled out surveys from receipts - it fell on deaf ears. We went from eating there 3 to 4 times a week, to barely ever at all... There are now many more options in Middletown for a good sandwich, and Capriotti's basically failed to keep up. Although we would randomly try a sub or cheesesteak from this location occasionally, the result was almost always a fail. It was apparent, that during our random attempts at a good sandwich, the subs and steaks were always better when the regional manager, Kari (not sure how she spells her name), was present. I had not eaten at this location for months, and out of the blue, I decided to give it a shot. I'm glad I did - my cheesesteak was amazing! Perfect ratio of meat to the roll, generous amount of fried onions, and full of flavor. Service was exceptional, and the place was clean. It may be a coincidence that the regional manager was there during my recent visit, but I will be returning more often to give it another try...“
Customers` Favorites
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“had breakfast there today. food was great,the staff is super friendly and it's the cleanest deli I have ever been in. if you're in the area or are local stop in and try this place.“