Panda Express in Jacksonville

“Not the same as it used to be. Egg rolls are now always soggy and yucky. They are taking serving size to the extreme with regards to shrinkflation. Ask for double noodles and get half noodles same goes for the main course. More sauce less product.“

“Very impressed with my experience. Anything in Oak leaf this time of day is always a crowded long wait but the two ladies who were serving did an amazing job! I had a fairly large order but they were very quick and both of those nice young ladies had a great outgoing attitude!?“

“I just wanna give a shout out to the staff working today, Tuesday, July 8 two Asian ladies and a young black man and I only call out their background because unfortunately I didn’t get their names and I wish I did. They were awesome service friendly great food I think the manager dude a white guy came out at the end. I was happy to wait for hot and fresh and it was an overall fantastic experience. It made me remember just how good panda express food really is thank you great staff.“

“Very decent chow here that doesn't see to sit long. Also frequent dunkin doughnuts a good bit. Wish hours were a bit longer. Also, with things geared to lunch/breakfast, eating at end of hours can make for slim pickings. Good chow though.“

“I planned a Panda Express–themed party for my husband since he absolutely loves your food! When I arrived at the location, Manager Justine Criollo was incredibly friendly, helpful, and professional.

She guided me through the catering options and offered creative ideas to make the event even more special. Justine was very open and honest about the food and expectations, and she asked all the right questions to ensure everything turned out perfectly.

When I say she went above and beyond, I truly mean it. When we picked up the food, she surprised us with stickers to decorate our cups and even small souvenirs like keychains. Her attention to detail made such a difference for us.

Please extend my heartfelt thanks to Justine and her team — their kindness and care made our celebration unforgettable.“

“This is an average Panda Express. It is in a newly constructed food court, which only had two vendors as of FEB 2024.

Several of the one star reviews seemed unfair to me so I was compelled to write my own.

Staff were very friendly and there is plenty of seating with several having places to charge your devices.“

“Mobile order that we picked up. They forgot to put in the teriyaki chicken in one of the boxes. We went back in to show them and the young lady apologized and put some in a box for me. Even though I had to go back inside, this was still a wonderful experience. Great customer service!!!“

“I can not deny Pandas express on normandy has their issues.
But i will give the Panda Express on normandy a four star rating from me due to the customer service I've received recently.

I have consistently received outstanding customer service from a young lady at this particular location.
She always greets me with a smile , she is very helpful and polite.
She assist with preparing food when the store is busy to help get customers their orders in a timely manner. It is hard to find young people these days with great customer service attributes.

This young lady i'm referring to is Azalea.🌺 Thank you. Azalea🌺 , for your outstanding customer service, keep up the good work. Your attitude will help pave a bright future for you, along with prosperity.“

“Thank for always cooking dinner and making the food so flavorful & cooked with love. The Panda Express team is amazing but Ms. Yara is so joyful, she always makes me feel like I’m going to grandma house to eat.

Vegetarian options: The steamed super greens are so delicious and the veggie spring rolls are so crispy and warm.“

“It's not very often that I leave a review for a fast food restaurant unless it's negative. We ate at this location couple weeks ago and it was a great experience. All staff were friendly, everything was clean (kitchen and dining area), food was hot and tasted fresh and restrooms were clean. There was and employee in the dining area constantly wiping down tables and chairs and cleaning the drink area. There are a ton of fast food restaurants within a 5 mile radius of this place that should take notes on how to run a restaurant.“