“Aaniyah Presome, who works at the McDonald’s in Boynton Beach, delivered the best customer service experience I’ve ever had at McDonald’s. She was welcoming, attentive, and handled everything with professionalism and a positive attitude. Employees like her make a real difference.“
“My name is Trevor D. Fox.
I visited the McDonald’s at 1701 S Congress Ave, Boynton Beach, FL on April 14th at 11:30am.
I had such a genuinely positive experience with David and the team that I felt compelled to share it.
David went above and beyond in a way that’s extremely rare these days.
He greeted me warmly, was knowledgeable, attentive, and consistently checked in while maintaining professionalism and genuine care for every customer he interacted with.
The restaurant was clean, organized, and well-kept. Despite the lunch rush, David worked efficiently while making everyone feel valued.
Even during downtime, he stayed proactive by cleaning, assisting co-workers, and ensuring a quality experience.
His kindness and dedication truly shifted my perspective.
It reminded me that people still take pride in their work and lead with empathy.
As an Operations Manager in Customer Service, it’s clear that David is a major asset.
He deserves recognition and advancement.
He would excel in a leadership role if he isn’t in one currently.
Thank you, David.
You made a far more meaningful impact than you will ever know.
Please recognize David in a meaningful way at your earliest convenience.“
“This is my favorite location for a coffee pick-me-up. The woman who takes my order at the drive-thru who has now memorized my coffee order and greets me with the biggest smile makes my day. Customer service these days are lacking especially with the young kids and she restores it. Thank you.“
“My experience with this McD's is excellent. Thanks to the ALWAYS pleasant, congenial Ms. Katherine who is a very valuable employee keeping the crew running like a well oiled machine. No pun intended! Last few months been coming almost every morning for breakfast. Eggs always perfect, coffee always fresh & today pancakes, eggs & coffee FRESH & HOT unlike many other McD's where food is ALWAYS cold. Shout out to Virginia also an extremely cordial employee! Thanks you guys for making my experience comforting, enjoyable and fulfilling?
Btw place/bathroom is always clean ? tysm“
“This McDonalds has the most incredible staff of any restaurant in Delray/ Boynton Beach. Every time we come to the drive through the two young men and young woman who work here in the evenings are the most personable, professional, and kind servers we have met! We frequent here because of them!!!“