Steak 'n Shake

11306 Causeway Blvd, Brandon
(813) 681-5112

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Recent Reviews

This place is really stepping it up. The staff is friendly and attentive. They greeted us, gave our kids stuff to play with, and checked in with us on how our food was. The food came out promptly, was accurate, and warm. The atmosphere was nice and the tables clean. Had a great time with the family. Would definitely recommend.
The first 4 times I went to this location the staff was unprofessional, cut off my sentences when I spoke to them, and got most of the order wrong. They’ve also given stuff to me with attitude. The last time i was there, again, got my order wrong. But this time the staff was more professional and polite- even offered a free item since I drove back to get my order correct. Looks like they’ve been seeing the reviews! Hopefully they can keep the positive employees around.
You have to order on the kiosk inside and use a QR code on your receipt to get refills (free) if you purchased a drink. Happy hour is still 2-5 during the week with half off milk shakes! No server inside but you can still sit at tables and eat.

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