Chick-fil-A in Clermont

“I don’t stop at Chick-fil-A unless it’s peppermint chip milkshake season. Even close to closing, in the cold, the drive-thru staff here is still in a good mood. The same girl at the window is always there — upbeat, friendly, and always smiling. Most places just close the doors 10 minutes early and give you an angry glare if you try to ask for something.“

“I love Chic-fil-a, but almost every time we order for pickup, something is wrong or missing from the order.
They are always super accommodating and happy to correct it, but this requires returning to the store, which costs time and convenience. I get that it will happen sometimes, but for us it’s often. A little QC’ing of the orders will go along way.

The most recent experience we had two of the four sandwiches missing. I went back and they remade the whole order (which was a great gesture). But, when we got back home (the second time) to eat, I took a bite of my sandwich and some sort of plastic or foil product wrapper mixed in the sandwich. At that point, I felt like I couldn’t go back and say anything, even I found it hard to believe.“

“I lived in Clermont 20 years, We used to go to this chick filet on lunch break. Went tonight and well, looks really different they have fast tracked this drive thru for serious numbers. wow, I almost got scared off by all the ipads waiting to take my order, but it was easy, even for this old guy. Same reliable chick fil-a. memories. was great“