Chick-fil-A in Orlando

“shoutout to the manager of this location. fresh flowers on every table, hand sanitizing wipes for guests by the sauce station, ways for the community to engage with the store (signs, cards, etc.), complimentary mouth wash in the bathroom, complimentary sanitary bags for feminine products, beautiful hand painted art on the windows. WOW. Never seen a chick fil a with so much heart and love.“

“If I could give service more stars I would. I dined in quickly before hitting the road and I observed Colin greeting everyone who walked in that door with a smile on his face. His simple kindness made a difference in my morning and I’m blessed I had the time to stop for breakfast.“

“I had such a wonderful experience at this Chick-fil-A! The customer service was truly exceptional, and I especially want to recognize Chris, the manager, for going above and beyond to help me by lending me a charger. It was such a thoughtful and generous gesture, and it genuinely made my day. You can tell when someone truly cares about their customers, and Chris went out of his way to make sure I was taken care of. I also want to give a special thank-you to Isabella, who took my order and was incredibly kind, patient, and thoughtful. Her kindness made the experience even better! Employees like Chris and Isabella are a perfect example of what outstanding customer service should look like. They didn't just provide good service; they made me feel genuinely welcomed and cared for. Chick-fil-A is already known for its hospitality, but these two went above and beyond to make this visit memorable. Thank you, Chris and Isabella, for your kindness and for making such a positive difference in someone's day! Chick-fil-A is lucky to have employees like you!“

“Food is this location is always fresh but honestly the best part is the service, a shout out to the team members on this location, they are super polite and always welcome you with a smile. They seem to always perform their job with pride and joy. Eat at this chick fila with confidence, your food will be great and you will be treated very nicely.“

“This is my go-to local Chick-fil-A and I usually love the place but on this occasion I don't know what happened my breakfast sandwich was scorched the English muffin was burned and the sausage was scorched and it just didn't taste right“

“Moved for work and been here twice now. Food is great as always but what drew me to leave this review was the people who work here. The ones who meet you at the drive thru are honestly the sweetest ever! Joshua’s kind and positive energy was so refreshing!! Great job to this location on how they train all their employees! Will def keep coming back here. 🤍“

“AUSTIN ,who took our order today, is always very polite, kind, and nice—always very attentive. In fact, the entire staff is wonderful.
I’ve been coming to this Chick-fil-A at Waterford Lakes for years, and everyone has always been extremely kind, attentive, and super nice.
Congratulations to this fast-food chain, and special thanks to JAMES, Ms. TAMMY and Ms. BONITA and who are incredibly loving and caring with my children, as well as to the managers of this location who constantly support the staff and truly make a difference with great efficiency.
Thank you all, and Happy New Year!“

“Well the first time we went the place was closed. We didn't check the website which was our bad but what fast food place closes on a Sunday in a tourist place? Anyway went on Monday it was open this time and have to say food was excellent the waffle fries fantastic and the crispy chicken deluxe went down way too fast and enjoyed every last bit of it. Need to open in the UK urgently but open on the Sundays as well ........ 😂“

“I like chick fila and get it often, I live in miami and I can say this is by far THE BEST chick fila location i’ve ever been to. Staff is nice and attentive, clean and the grilled food items are not dry or extremely thin like past experiences. Also had gluten free bun in stock.“

“Chick-fil-A never disappoints. The food is always fresh and delicious, and the service is consistently excellent. Their customer service is among the best—fast and genuinely friendly. It’s always a solid choice when I want something tasty and to be treated well.“

“Today was a doozy of a day; I was up since 5 in the morning going to work, running errands and came to the wrong location from where I placed my order. Exhausted, I stopped by to pick up something quick to eat for dinner for my family. Lee had the most patience, helped me cancel my order, placed a new order for me and just really made my day brighter. Thank you Lee for your kindness today, it really made my day!“

“My first time in this location and I was served by an extremely helpful person. Her name was Shnaydine. She explained all the options very clearly and I had a great meal.

This location was very clean and the food came reasonably quickly. Next time I am in Orlando this will be my go to Chik-Fil-A location.“

“My family and I have been coming to this Chick-fil-A for years because we live close by, and we’ve always had great experiences here. Everyone is so friendly.

A couple weeks ago, my truck got stuck in drive thru and Ethan came over to help. He was so kind, patient, and stayed calm the whole time. He handled everything really well and made what could have been a stressful situation so much easier. I just wanted to recognize him because it’s not every day you come across someone who goes out of their way to help.“

“I walked into Chick fila a for the first time expecting fast food. Nothing more. Chicken, fries, sauce, a plastic tray and another American chain crossed off the list.

What I got was something dangerously close to a revelation.

Maybe I got lucky. Maybe this particular Chick fila is staffed by a collection of fanatics who've made a deal with the devil. I don't know. What I do know is that the chicken was spectacular.

The first bite immediately destroyed whatever expectations I had brought through the door. The chicken was impossibly moist and succulent beneath that crisp, seasoned exterior. Not greasy. Not dry. Not buried beneath enough breading to disguise what you're actually eating. Just good chicken, cooked extraordinarily well.

Then came the sauce.

This is where fast food so often commits its greatest sin, drowning mediocre food beneath something sweet, salty and aggressively engineered until all you can taste is sauce. Not here. The Chickfila sauce knew its place. It accompanied the chicken rather than conquered it, adding smoke, sweetness and tang while allowing the thing I'd actually ordered to remain the star.

Together, it became this strange symposium of familiar flavours nothing particularly exotic, nothing pretending to reinvent food just traditional flavours combining in something approaching their most ecstatic form.

Even the presentation understood the assignment. Simple. Clean. Almost disarmingly ordinary. The food doesn't arrive screaming for your attention. It just sits there looking exactly like what it is, quietly confident that you're about to understand.

And then there were the waffle chips

Beautifully uncomplicated.

They didn't try to be something they weren't. No mountain of seasoning. No ridiculous toppings. No attempt to turn a potato into an architectural project. They remained steadfast in their purpose, hot, crisp edged, soft centred vehicles for potato, salt and, inevitably, more Chickfila sauce.

I kept waiting for the bad chip

It never came.

One after another, they performed. Dip, bite, repeat. The last was somehow as satisfying as the first.

Perhaps that's what impressed me most about the whole meal. There was nowhere for it to hide. These were extraordinarily simple things chicken, bread, potatoes, sauce executed with such consistency that simplicity became the selling point.

For the duration of that meal, it didn't feel like I was sitting in another enormous American fast food chain. It felt like somebody actually gave a shit about what had been put in front of me.

And perhaps that's ridiculous. Perhaps tomorrow I'll walk into another Chick-fil-A and discover that the gods simply smiled upon me today.

But this was my first one.

And on this particular day, in this particular restaurant, Chick-fil-A gave me what I genuinely believe was the best fast-food meal I've ever eaten.

9/10.“

“Chick-fil-A is hands down one of the most consistent fast food places out there. The chicken is always fresh and flavorful, and the service is incredibly polite. The drive-thru moves surprisingly fast even when it looks busy. Definitely my go-to for a quick, quality meal.“

“Stopped by on the way to the airport. The food was very tasty, fresh and hot! The service was even better, the young girl (Neveah)at the register was very accommodating, friendly and helpful, i would employ her! Whilst sat waiting for our food the manager said hello and spoke with us about our trip to Florida. It felt like a very well run restaurant with a good team of employees!“

“Amazing service the lady at the counter was super nice and gave me an extra chicken sandwich instantly when i told her i wanted my sandwich with pickles first very appreciative of that incredibly efficient and moved the long line super fast 5 stars“

“I recently had an issue with the updated GrubHub process (you have to check in to have your order start processing) and one of the workers was so sweet! She explained the situation, made sure I felt heard, and ended up getting my order out at a very decent time! I didn’t get her name but she was working 9/2 around 12pm and was a black girl with braids. Very nice girl :))“

“Yesterday 9/24/26 around 12:45pm-1:45pm, I experienced Josh and his wonderful godly employees worked with such diligence and respect for their customers, no matter their age. I had to thank them, for a job well done before I left the restaurant! I arrived at 12:30pm, for lunch, while eating I saw about seventy-five to a hundred teenagers (our future leaders) flowing in right up until I left around 1:55pm. Josh and his crew, serve them with the same grace and pleasure as I experienced. I was greatly pleased to see that level of dedication to service and honor to our next future leaders! I want to thank Josh and everyone that work at Maitland Summit restaurant, continue to serve as Jesus served, He see you and will reward your labor of love.“

“I just wanted to recognize Store Manager Benal because he truly made our visit stand out. You can tell he genuinely cares about both the customers and his team. He was friendly, professional, and went out of his way to make sure everyone had a great experience.

People like Benal are the reason customers keep coming back. Great employees are hard to find, and I really hope Chick-fil-A recognizes the value he brings to this location. He absolutely deserves to be recognized for his hard work. We'll definitely be telling our friends and family to come to this Chick-fil-A because of the experience he created.“

“We had a fantastic experience! The burgers were absolutely delicious – fresh, juicy, and full of flavor. The entire staff was incredibly friendly, welcoming, and the service was impressively fast.

A very special thank you for making our birthday celebration so memorable. The birthday song for our birthday guest was such a thoughtful surprise and truly made their day. It was a wonderful gesture that we really appreciated!

Great food, amazing service, and a warm atmosphere. We would definitely come back and highly recommend this place!“

“While I’ve seen some negative reviews, my experience at every Chick-fil-A I’ve visited over the past few years has been entirely positive. The staff are consistently friendly and attentive, creating a warm and welcoming environment. Today, I tried the spicy Chicken Deluxe meal, and it exceeded my expectations with its delicious balance of flavors and fresh ingredients. The chicken was tender and juicy, with just the right kick of spice, perfectly paired with crispy fries and a refreshing drink. Overall, Chick-fil-A reliably offers great food and outstanding service, making it one of my favorite fast-food spots.“