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“I put my order in through the app. Pulled in to the drive thru and gave my name. She asked if I wanted to make any changes to my order or add anything, which I appreciate. I pulled up to the window and was greeted again with my drink in hand. A few minutes later had my food and it was accurately made with my sauces as well. Any time I go to Chik Fil A, this is the service I expect and receive every time!! Staff is always pleasant with a smile.on their faces!!“
“Food is this location is always fresh but honestly the best part is the service, a shout out to the team members on this location, they are super polite and always welcome you with a smile. They seem to always perform their job with pride and joy. Eat at this chick fila with confidence, your food will be great and you will be treated very nicely.“
“After a long day of meetings, I went to this place and Lucas was the one who served me! He was very charismatic and I felt like he was happy to see me there, even though it was the first time! I will definitely come back again! Thank you, Lucas!“
“Liked the chicken bun I had, but the cheese and lettuce chilled the chicken, unless the chicken wasn't hot enough, as the cheese didn't melt at all. It was ok, but not as good as I expected. The staff and peaceful dinning room was lovely 😄“
“Ordering and eating at Chick-fil-A makes me realized how poorly other fast food restaurants treat me as a customer. This store is even more impressive because the young college students that work here are also learning very important people skills.
Today I tried the Spicy filet sandwich and it has just the right amount of heat to enjoy. Next time, I'll try the blue cheese dressing with it!“
“For the second year in a row, we have placed a large order ahead of time to feed 75 exhibitors at the livestock competitions during the Central Florida Fair. This location has always made the order correctly; had it hot and ready to be picked up; and provided help with getting it into the car. They provided all that we needed included sauces and napkins.“
“Way to go Chick Fil-A Lake Nona! Today I came in for lunch with 33 students (5th graders) and 4 adults during lunch time ! I am going to be honest I was so scared! This store was phenomenal! I was SO impressed there was no error, no big waiting , and only smiles and exceptional service! Wow! wow! wow! Everyone working that shift deserves special kudos ❤️“
“Chick-fil-A never disappoints. The food is always fresh and delicious, and the service is consistently excellent. Their customer service is among the best—fast and genuinely friendly. It’s always a solid choice when I want something tasty and to be treated well.“
“For the most part our experience at this location has been good, the only drawback is the lot. If there were a way to exit (and turn right) onto Orange Ave. from the lot, it could reduce the traffic on the property when it comes to mobile order pickups, and dine-in staff. Believe it or not, that's one of the main reasons we don't go to this location more often.“
“AUSTIN ,who took our order today, is always very polite, kind, and nice—always very attentive. In fact, the entire staff is wonderful.
I’ve been coming to this Chick-fil-A at Waterford Lakes for years, and everyone has always been extremely kind, attentive, and super nice.
Congratulations to this fast-food chain, and special thanks to JAMES, Ms. TAMMY and Ms. BONITA and who are incredibly loving and caring with my children, as well as to the managers of this location who constantly support the staff and truly make a difference with great efficiency.
Thank you all, and Happy New Year!“
“The drive thru set up makes sense it’s highly effective for the lunchtime crowd. Multiple points starting with taking your order, giving you your receipt, repeating your order and then delivered. I’m on my way back to work it seems like in minutes. 😎🎊“
“Very friendly, fresh food, and clean environment. Wasn't a huge fan of their peppermint milkshake. Not this store specifically but I do not like when you go through the drive thru and they don't allow you to look at the menu. Most of the team members will come up to the car immediately and stop you before you get to the menu and ask you what you'd like to order. I might want to try something else or see what different drinks they have and I wined up ordering the same thing every time.“
“Stopped by on the way to the airport. The food was very tasty, fresh and hot! The service was even better, the young girl (Neveah)at the register was very accommodating, friendly and helpful, i would employ her! Whilst sat waiting for our food the manager said hello and spoke with us about our trip to Florida. It felt like a very well run restaurant with a good team of employees!“
“This review is personally for Maribel at the Orlando Square location. She is amazing! She delivers food with the company car. She is quick and efficient and ALWAYS has a smile on her face! If she forgets something off your order she’d redeliver it without issue. She’s dropped food off at my job multiple times. Great woman! ⭐️⭐️⭐️⭐️⭐️“
“Wow. That was nice. I have 2 hours till my flight leaves for Frankfurt, but my credit card didn't work. I received a sample. A bun with a piece of filet and pickles. Thanks for saving my day.👍
Next time I'm in the U.S. you have a new customer.“
“This location has the BEST staff! With Rodney leading the team and having amazing management like Jacob, Eva and Yoli. No matter how I am feeling they bring out the BEST in their customers and the customer service is beyond EXCELLENT! Their SMILES stay with me for Miles?“
“Absolutely wonderful! Chick-fil-A knows how to do customer service with flair. Other restaurants need to take lessons from Chick-fil-A. Did you ever notice how Chick-fil-A always has a full dining room and lines of cars around the restaurant? Check out the competition and their empty dining rooms....hmmmm“
“Chick-fil-A always delivers a wonderful experience. The food is consistently delicious, fresh, and well prepared. From the crispy chicken sandwiches to the tasty waffle fries, everything is flavorful and satisfying.
What truly stands out is the excellent customer service. The staff is friendly, courteous, and very efficient, making every visit pleasant and smooth. The restaurant is also clean and well organized, which adds to the overall positive dining experience.
Highly recommend for anyone looking for great food and outstanding service! 😊🍟🐔“
“While I’ve seen some negative reviews, my experience at every Chick-fil-A I’ve visited over the past few years has been entirely positive. The staff are consistently friendly and attentive, creating a warm and welcoming environment. Today, I tried the spicy Chicken Deluxe meal, and it exceeded my expectations with its delicious balance of flavors and fresh ingredients. The chicken was tender and juicy, with just the right kick of spice, perfectly paired with crispy fries and a refreshing drink. Overall, Chick-fil-A reliably offers great food and outstanding service, making it one of my favorite fast-food spots.“
“Food is excellent, the Chick-fil-A sauce is so nice and Pepper who works the cashier inside the restaurant was so kind and friendly (she even remembered us as we'd been a few days ago and said we were going to the theme parks). Got some extra sauces too!“