Wendy's

Name: Wendy's
Address: 1355 N Ferdon Blvd, Crestview, Florida, 32536, US
Telephone: (850) 331-2999
Price range: $
Rating: 2.7

$ • Fast Food, Burgers

Hours:
1355 N Ferdon Blvd, Crestview
(850) 331-2999

Menu Order Online

About Wendy's

Wendy's is a place where the staff, like Noelle and Gabby, connect with customers on a personal level. The restaurant is known for its friendly service and tasty drinks, especially the large Strawberry Lemonades. Customers often find the food hot and delicious, making it a welcoming spot for a quick meal or a refreshing beverage. The crew is professional and quick to correct mistakes, which helps maintain a good experience.

Recently, a large group of 11 experienced a smooth ordering process with no mistakes, thanks to the efficient system that provided a single receipt with each member’s name as a separate tray. The food was hot, fresh, and ready quickly after ordering, and the staff, including Jessica who was praised for her great job, made the visit enjoyable.

However, some issues have been reported. One customer waited over 15 minutes for a baked potato that never arrived, while their cheeseburger was ice cold when received. They blamed the manager on duty for not managing the wait properly, as food was kept under warmers or prepared all at once. Another customer visited at midnight and waited 20 minutes, only to find staff hanging out in the dining area without taking their order. After calling to confirm the restaurant was open, they still waited without service, suggesting that the business hours might need adjustment due to the apparent lack of staff activity during late hours.