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“I visited this Burger King with my daughters and unfortunately had a very disappointing experience at first. When we walked in, we were not acknowledged at all. We stood waiting while employees were present, but no one greeted us or offered to take our order. I even had to ask if we could place an order inside, and we were still ignored.
Thankfully, the General Manager, Desiree, came out of a meeting (even in street clothes) and immediately stepped in. She apologized for the situation and personally took care of us. Her professionalism and willingness to jump in and fix the experience made a big difference.
While the initial service from the team was unacceptable, Desiree showed great leadership by addressing the issue right away. I appreciate her effort, but I hope the rest of the team improves on basic customer service moving forward.“
“Not sure of the other reviews but I had excellent service here. I ordered through the app and the food was ready when I arrived. My order was perfect too. Everything was there and tasted great. The new chicken nuggets were especially delicious! Kat was working the drive thru and was very friendly and quick. Great experience at this location and I will definitely be back!“
“My wife wanted a whopper jr. We live in Palm Coast and are constantly disappointed by our local Burger King, so we drove to Daytona Beach. It was worth the trip. This Burger King had friendly workers and quality food. My wife was very happy with her Whopper Jr and my sandwich was also very good.“