Burger King in Orlando

“Melissa deserves a whole raise, promotion, and employee of the century award immediately 😭🔥 From the second I walked in, she treated me like royalty. She was beyond sweet, insanely patient, reliable, and had the kind of customer service that honestly makes your entire day better. When she said “you rule,” I almost fell out because who even spreads that much positivity anymore?! 😂 Every Burger King needs a Melissa because she single-handedly turned a regular food run into a 5-star luxury experience. I’m not even joking when I say I would drive across town just to come back to this location because of her energy alone. Absolute legend 🔥👑“

“This lady is a 5 starts service person! She makes my night with a humble, gentle and smiley face. Don't see that kind of service in a while in different places. By the contrary the lady who gave me the food was totally opposite. The food was perfect just, the wrong order. I was rushed so I didn't returned. I do appreciate the welcoming service of the lady in this picture! 🤝“

“I'd like to thank Jackie for her above and beyond customer service ... I order the same thing most of the time and it may be a little complicated for the other employees but no matter how busy she is whenever I come in she always makes sure my order is done correctly ⭐✨⭐✨ ❤️“

“Whenever I go to Burger King I'm always getting the trio for $7, 3 original chicken sandwiches and two apple pies for sometimes three apple pies, the trio you can mix it up it's not only just a sandwich you can mix it up with fries or the drinks it's basically a trio, plus there is the devil in the two sandwiches two drinks or two fries or you know what I mean.“

“Never any issues with this Wendy's. Managers are always friendly. An employee was dressed in a frosty costume dancing and waving at customers. I thought it was the cutest thing ever. I found out the frosty employee was named Taylor. Great job Taylor!! I'm sure all the kids love her enthusiasm. I'm a grown adult and I found it very sweet and entertaining.“

“I came from Tampa to run some errands in Orlando and on my way back, I got hungry and decided to stop by to have some lunch and I was served by the wonderful Manager Isabel, I falled in love with the restaurant, so sparkling, clean and a friendly staff !“

“Very clean & customer service was amazing staff interactive with children and the food was fresh / not messy I appreciate the experience my son wanted to come here for honor roll award he got from school. Lourdes was amazing and her energy was heartwarming. Priscilla was super professional and polite well spoken 10/10 one of, if not the best BK In central Florida“

“I honestly hadn’t been to Burger King in quite a while, but my family and I were on vacation and decided to stop in for breakfast. I’m really glad we did! From the moment we walked in, the restaurant was spotless, the dining room was clean and inviting, and the whole place had a great atmosphere.

Our food came out quickly, it was hot, fresh, and made exactly the way we ordered it. You can tell the team takes pride in what they do. I especially want to recognize a young gentleman named Emmanuel. He greeted us with a smile, was polite, respectful, and made us feel genuinely welcome. It’s rare to come across customer service like that these days. He checked to make sure everything was right and made our visit even better with his positive attitude.
Experiences like this remind you that great customer service still exists. Emmanuel is a tremendous asset to this Burger King, and the entire team deserves credit for running such a clean, friendly, and well-managed restaurant. We’ll definitely be back the next time we’re in the area!“

“To order off line my burger was kinda slupy. Waited with my hand out as the server held my food talking to another costumer to the point I reach for my food. Another costumer and I look at each other in laughter. Over all nice places to eat if u need time alone. Food was fresh“

“The person that helped us with our order was not to very pleasant. I think he was overwhelmed. There was only 2 people apps in the store helping

the window overall it was, I would say a 5
The bathrooms needed some attention. There was no hello, can I help you? There was no. Thank you?“

“So first off I wanna give a shout out to jameal the shift manager and Francis the store manager for their understanding and their customer service above and beyond. I really appreciate the steps that they do to get your food correct and make sure that you have a smile on your face. I come here almost every other day for lunch and I have no complaints with them.

Francis your patience and customer service should not go unnoticed !“

“Me and my girlfriend came to this store at almost midnight and we felt the need to leave a review because the woman who helped us (Amber) was so friendly and sweet. She was upbeat and our interaction with her made our night! Give miss Amber a raise!!“

“Hands down to Burger King in Florida! 🍔✨
My husband Larry said the food was amazing! He even joked that y’all need to come to Missouri and teach them how to make a Whopper like that! 😂

He couldn’t stop talking about how great the environment and atmosphere were — real good vibes all around. 🙌🏽
The food and service were so good that we had to stop back by and grab another one on our way home!

Thank you, Burger King Florida — y’all did that! 💯🔥“

“I visit this Burger King often, and every time I come in, I hope Jackie is working because she is absolutely amazing. We even share the same name, so I always remember her! She is friendly, professional, and always gets my order right. Her customer service is outstanding, and she truly makes customers feel welcome. We need more employees like Jackie.

Unfortunately, today Jackie wasn’t there, and Denise took my order. I clearly asked for a Whopper with no tomatoes and no onions, and I repeated it three times. My order was still made incorrectly. On top of that, Denise had a poor attitude, and her customer service was disappointing.

Customer service makes a huge difference, and I hope management recognizes employees like Jackie, who consistently go above and beyond. She deserves to be recognized for the excellent service she provides every time I visit. I hope you address this matter and recognize Jackie for her outstanding customer service. She is a true asset to your team. The only reason I’m giving 5 stars is because of Jackie. Her excellent customer service deserves to be recognized. ⭐⭐⭐⭐⭐“

“I recently stopped by this Burger King location after not visiting for quite some time, and I have to say, I was genuinely impressed by how much things have improved. You can absolutely tell the difference.
The food was fresh, hot, and prepared exactly right. Everything tasted great, and the quality really stood out compared to what I remembered from before. It’s clear there’s been a positive change in consistency and care.
What made the experience even better was the service. The team was welcoming, efficient, and truly friendly from start to finish. Elijah and Liz, in particular, went above and beyond to make sure everything was perfect. Their professionalism and positive attitude really made a lasting impression.
It’s not often you come back to a place after a while and see such a noticeable improvement, but this location definitely delivered. I’ll absolutely be coming back more often. Great job to the whole team!“

“I don't eat fast food very often, but I was craving a good, juicy burger, so I downloaded the app and headed to the drive-thru. I had a few questions about the deals, and Jorge was incredibly patient and helpful from the start.

I mentioned seeing the Whopper Wednesday deal in the app, and although he explained it was no longer being offered at their location, he told me that if I could find it in the app, he would honor it. While comparing the different offers, he took the time to explain that the 3 for $7 Trio would actually give me a better value. He also explained that the Junior Whoppers were essentially the same burger, just a smaller size. Thanks to his honest recommendation, I went with the Trio and was very happy with the choice.

After paying through the app, I realized I wanted to add cheese, bacon, and extra mayo and ketchup. Even though that meant making changes after my order had already been placed, Jorge handled everything without making me feel like I was inconveniencing anyone. Later, I even asked for a cup of water as a separate request, and he handed it to me with a smile.

Because of how friendly and accommodating he was through three separate requests, I made sure to ask for his name so I could leave this review. Great customer service is hard to find, and Jorge definitely deserves recognition. My order was accurate, fresh, hot, and prepared exactly as requested. The entire team worked quickly, and the experience was smooth from beginning to end.

for customer service, speed, accuracy, and food quality. Thank you, Jorge, for going above and beyond!“

“If I could give more stars a would. An elderly couple came in and looked a little intimidated by the kiosk. The manager came out and offered to take the order. The shy women said it’s ok we came for pancakes. The manager came out and told her she would make them for her. Best customer service I’ve seen !! Great Job BK !!!“

“Ms. Mable is awesome. Supervised excellent customer service and was super nice in a situation that could have went really bad I appreciate her and her hard work keeping the store clean and making sure our order is accurate. I had a complaint but she took care of the complaint and I left very happily satisfied so thank you Miss Mabel“

“We had a great experience! King gave us amazing service and made sure everything was perfect from start to finish. The food was fresh, delicious, and came out quickly. She was very friendly and attentive, which made our visit even better. We’ll definitely be coming back!“

“the place has done a complete 180 from its original staff. Everyone was friendly and welcoming. Food service was delivered promptly and everything I ordered was hot and fresh. staff was kind hearted. the lobby was cleaned and the bathroom wasn't smelly like other restaurants I've been to. This is an exceptional upgrade from its original team.“

“You can tell this is an airport Burger King. The wait time was crazy, I stood in line for about 25 minutes, but those are the best onion rings I've ever had at a Burger King. The woman who took my order had a little attitude, but everyone else was nice.“

“There was an older black gentleman today calling the numbers and giving the food to the customers. The man needs a raise or some kind of recognition. The guy had one of the best attitudes in a fast food environment I’ve seen in a while. Tons of people, he handled it great and with a great personality. Also a bonus here, it’s not any more expensive here than in a stand alone store.“