“We came in here while on vacation from Michigan. My husband was shocked I had never gone to IHop before so he was dead set on taking me. The previous night before this visit we went to the IHop location on the strip and had a TERRIBLE experience we were told from our server that we weren’t allowed to order drinks until we got our food. We waited 30 minutes for the server to come take our order and she was absolutely rude so we just cancelled the entire thing and left.
We gave this location a try the next night and our server Nicole was absolutely phenomenal. She was very pregnant and the poor girl had to be miserable but she was great at her job even while being pregnant she was on her feet and she didn’t complain and she just kept going all while having a smile on her face. The cook was great and prepared everything picture perfect and I loved the fact that he was so adamant about helping the server clean her tables and setting tables as they walked in so she could use the bathroom and so on. Even though it wasn’t his job and most cooks are not willing to help the waitress out it was nice to see him go above and beyond for the customers and make sure his waitress was ok. If I could give this place 10 stars I would, not even about the food even if it was just subpar quality food the atmosphere created by the cook and Nicole is what made the restaurant so great. I wish this girl happiness and success in her pregnancy and future as a whole and I’m sure she will do amazing things with her having the attitude she maintains.“
“Good food, good people, good music. What more could you ask for?
Our server Katey was very attentive and an absolute joy to be around. She let us know our options from memory and checked to see if something was available just in case. We had a wonderful experience!“
“Aquí tienes una versión profesional y emotiva en inglés:
Today, I would like to take a moment to recognize Marleny for the outstanding service she provides every day at IHOP. Her dedication, kindness, and positive attitude make a lasting impact on every guest who walks through the door.
Marleny does more than simply perform her job well—she brings genuine warmth, compassion, and an uplifting spirit to every interaction. Her smile, friendly personality, and willingness to go above and beyond make customers feel welcomed, valued, and appreciated.
What truly sets Marleny apart is her natural ability to connect with people. She consistently creates a positive experience for guests and serves as a wonderful example of what exceptional customer service looks like. Her professionalism, patience, and caring attitude reflect not only her strong work ethic but also the kind of person she is.
Thank you, Marleny, for your hard work, dedication, and the positive energy you bring to the team every day. Your efforts do not go unnoticed, and the impact you have on both customers and coworkers is truly appreciated. We are grateful to have someone as talented, caring, and inspiring as you on the team.“