Customers` Favorites
Customers` Favorites
“This new concept store is amazing
Very clean
Lot's of parking and we'll lit
Great selection and taste great.
Great team
Kid friendly
Highly recommended“
Customers` Favorites
“A few days ago, I had a very unpleasant experience at this Dunkin’ location, which led me to give it the lowest possible rating. I was disappointed and frustrated with how the situation was handled.
However, after I submitted my complaint to corporate, the store manager personally called me, sincerely apologized, and refunded my money. More importantly, he took ownership of the situation and made it right.
The cornerstone of every successful business is its customers. There is an old saying that “the customer is always right.” Whether or not that is literally true in every situation, successful businesses understand that earning and keeping a customer’s trust is far more valuable than winning an argument.
This manager didn’t just stop the business from losing a customer—he won me back. Knowing that he genuinely values his customers and is willing to resolve problems gives me the confidence to return to this location and spend my money there, knowing that I will be treated fairly.
This isn’t just because of what he did for me personally. A business that makes the customer its cornerstone builds loyalty, trust, and long-term success. Too often, people in management rely only on their personal judgment when handling customer issues. But experienced business professionals understand that sometimes you have to set aside your own opinion and focus on preserving the customer relationship. Even when a customer may not be completely right, making a reasonable effort to resolve the issue and retain that customer is often the wiser business decision.
Because of the professionalism shown by this manager, I am updating my review. He turned a negative experience into a positive one, and I truly appreciate the way he handled the situation.“
Customers` Favorites
“The absolute best Dunkin in Deland (there are 3). I frequent this one and they greet me as a friend each time. Been coming here for 3 years now. The managers are absolutely superb!! The sweetest and most genuine staff. Oh and the coffee/drinks/food are always great! Never had an issue here - can’t say the same about the other two locations.“
Customers` Favorites
“Just met the owner of super sweet. Happy to see a Healthy spot in Deltona, Florida Five ⭐️ ⭐️⭐️⭐️⭐️Stars !!!“
Customers` Favorites
“(3140 Howland Blvd) Today around 11:20am, Ashley in drive thru thought she was tough and wanted to give attitude cause they didnt have my order together that I ordered 20 minutes prior. I had to leave and come right back seconds later and suddenly it was there. I asked why they said it wasn't there when I ordered it earlier. she said it just came in. i asked how when I got the order and card statement showing it and I can show her. she said, "i really don't care about it. pull up..." I dont who her parents are or if you guys allow that but that's not gonna fly with me. and playing with strangers can get you snatched over the counter all because you hate your job. broad acted like she did me a favor. I called the customer service and left an email. she needs to get in checked before someone checks her.“
Customers` Favorites
“🍩Thank you to our Dunkin' in DeBary for stepping up and making it right!! 🍩We received the first photo at the window and when I asked if there were no boxes I was met with a rude response. I got home and called the manager and politely (key word) explained that I had received my food in this condition and treated rudely at the window. She not only apologized but offered to make it right by delivering - yes, I said delivering - not just a replacement of the two, but a half dozen fresh donuts 🍩 and when they arrived asked me about my interaction with the person at the drive thru and assured me they would be addressing that situation! My mama always told me you get further with honey than vinegar! I can’t say enough about how impressed I was with how this situation was handled. We will definitely continue to patronize our Debary Dunkin’ ❤️“
Customers` Favorites
“Wanted to give a quick shout out to the ladies that work overnight, they are the best! & the reason why I'm able to make it through my 3rd shift 😮💨 Coffee is always made to perfection and the food made to order, fresh! Thank you for your kindness!!“
Customers` Favorites
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“Friendly and best donuts around.“