Pollo Tropical
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Pollo Tropical Reviews
Idk if they are short staffed or just hire the most inept people around? Chicken managed to be dry and pink at the same time ....??♀️Ohh and the drive thru is NEVER open. Wth??
Very few clean tables and no one came out to clean tables the entire time we were there. The croutons in my Caesar salad were moist and stale, not crispy. My husband’s Topichop was bland. Slow service. No one in front to take orders for several minutes. Lacked amenities such as napkin dispensers. Looked unkept, needed maintenance and cleaning.
Ratings
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This is not a fast food restaurant. Food is prepared as it is supposed to be. Our wait staff was on point, answered our questions. Cost,was guite reasonable. Key to dinning out,don't go at PRIME TIME. Weekdays are best. Early lunch or dinner works most of the time. Best to dine out when you have NOWHERE to be. Have no expectations.