“This like many chick fil a is a hard spot to get into. Granted it'd been there long before the population boom down here. It needs an over head drove through so the staff outside have shade and you don't get rained on. Otherwise it's a great place to grab a bite. Be cautious of the turn in as to many cars will block the side road.“
“This week, I stopped by the Florida Gulf Coast University’s Cohen Center after a class and ordered some Chick-fil-A. When I got up to the counter, there were a few people ahead of me in line. I thought it would take a while before I would be able to order because in the past when I have gone there, service was slow. Luckily, it did not take long at all and was only about five minutes until I was up. The lady at the counter was very sweet and asked me how I was. She spoke in a pleasant, sweet voice as if she was happy to be doing her job. This is very important for companies and employees to have. Customers always want the best experience while getting food, staying at a hotel, or at any hospitality venue. It is reported that customers love to ramble about Chick-fil-A's overall cleanliness, quick, convenient service, and hardworking employees (Taylor, 2018). Once I ordered a spicy chicken sandwich meal, it was only about a minute until another employee gave me my food and drink. I love Chick-fil-A so much and was very happy with my experience at FGCU. I do not have it that often, but every time I do, I hope my service experience and food taste delicious. Chick-fil-A always seems to satisfy my hunger and makes me keep wanting to come back for more.“
“I come here often after class or on my lunch break and see Christopher taking orders 99% of the time. He’s amazing! Great customer service, efficient, and friendly. Tipping should be allowed when your employees are running around outside in the heat, even still he told me it wasn’t necessary. Give Christopher a raise!“
“My wife and I were in town for our 20th anniversary and I ordered a grilled sandwich meal. Food was amazing and the young girl Ava, who took our order, was so kind. Thank you Ava! However, one complaint that I had was an employee with the name tag of either A.T or A.J using very foul and vulgar language and it wasn’t what I was expecting yesterday on my trip.
Other than that person, everything was fantastic. thank you Alico Road!“