McDonald's in Hialeah

“Out of all the McDonald’s I’ve been to this one is one of the best. Second time coming here and will return. Friendly staff which you don’t see often in McDonald’s and they were young and willing to work. Food was fresh fries were perfect temperature. Staff came around and cleaned constantly bathroom was clean staff always asking if everything was good. It’s rare to see such a great McDonald’s I’m truly surprised“

“I love this place, the service is pretty fast.

Parking: Oh enough parking

Kid-friendliness: Suitable for children, they have a great time. I don't know a child who doesn't like McDonald's.

Wheelchair accessibility: People in wheelchairs can go“

“I've always have come to this McDonald's on my way to work and they always have my order on point but this morning on my way to work I stopped at the McDonald's and ordered the big breakfast with sausage and a large coffee and I found that not only the sausage and eggs where cold but the hotcakes where cold as if they where straight out of the refrigerator“

“This is my go-to McDonald’s whenever I’m craving their french fries. No matter the time, even at 2am! This location is always open and ready to serve. I usually use the drive-thru, but I also appreciate the convenience of the touchscreen kiosks inside. The staff here are typically young, friendly, and efficient. The food quality is consistently good, and as long as my fries are hot, I’m satisfied!

Parking is easy with a private lot and additional spaces within the shopping plaza.“

“I must indicate that I really liked this McDonald's, especially the service and human warmth on the part of Mrs. Amparo, who strives in her activities with excellence and the facilities are very clean and well-kept. I would repeat and recommend to anyone who is interested, God. Always bless Amparo who is a loving person.“

“The last time I came to this McDonald's, the service was better. They would pay attention to the order and bring it to your table. Now, they call out your ticket number so you can go to the counter and pick up your order in a to-go bag, even if you request to eat at a table. The atmosphere is great, with quiet music. The food tastes good, but I think it could be improved slightly. Other than that, everything is great.“

“It's my McDonald's in the neighborhood, I live nearby and I always go there. Many different girls serve me, all very attentive when I find out about the food, but their manager is very polite and always treats me with great respect, quickly, and they always do exactly what I ask for. Thank you.“

“I want to congratulate the staff of this store since their employees are very polite to the customer and raise the name of the RONALD MCDONALD'S company with their cordial attention. I especially want to highlight GRETEL'S GREAT WORK THAT CUSTOMERS MISS HER VERY MUCH, ALSO. MAGNIFICENT WORK BY GIAN, ENZO, DEKNY, CLAUDIA AND CARMELA WHO ARE THE SOUL OF THE STORE ALSO REMEMBER YUDRELL GREAT EMPLOYEE WE WILL NEVER FORGET HIM.“

“Once a week I shop here and the truth is that today the attention I received from the girls who serve the window outside was very unpleasant, apart from the fact that they put my order wrong, they get upset because I repeat it and they don't even give you a purchase receipt. Turn my back on you and not serve you, what a lack of respect ??‍♀️“

“All very good, but very expensive, we will hardly be able to take our grandchildren to eat at McD because they have raised everything too much in price, $50.00 dollars for some sweets for my two grandchildren and some chips with two ice creams, something inconceivable.“

“Excellent customer service. Idalmy exceeded all expectations, even when she was feeling sick, she took the time to find the toy my son was looking for when we bought a Happy Meal. Also Astrid provided incredible customer service. McDonald's is lucky and blessed to have them.“

“The truth is I'm a fan of McDonald's but I was served by a girl named Veronica who was rude and offered me bad service. She was in a bad mood and then when she went to deliver my order because she was using her phone, she couldn't even give me good service. This is the first time this has happened, you should talk to your employees, they really are the face of your business.“

“May 27th 2024
Purchased a Grandma Mcflurry, I was disappointed as it wasn't made how its advertised it was missing the syrup and had some crunchy candy. I called to complain but no one answered. I went today May 28th 2024 I spoke with Manager Carla and with no second thought she asked me if I would like another one and she made it this time with the syrup and alot more crunchy candy, great customer service from Carla.“

“Went two days in a row, food quality was vastly different. First day, fries were good but nuggets were slightly overcooked. 2nd day nuggets were good although cold, fries were extremely overcooked. Orders don't come with napkins unless you ask. That's difficult to do here because only two people seem to speak English.“

“Angel in the drive thru of this McDonald's location has been the best server I have seen in years!!!! So much so that I remembered his name the second time I visited. He is a great example of what customer service should look like and I hope he truly receives the recognition he deserves!“