McDonald's in Homestead

“The mobile app., cancels your $85 order, claiming a glitch! Management seemed disinclined to help when I arrived to pick up my order and found that it had been cancelled. Thankfully, Ms. Paula and the other manager helped me place my order again and quickly got me on my way. “Hinigio” (hopefully I remember his name correctly) was the sweetest, most empathetic employee I’ve ever encountered at a fast food chain! He helped me from beginning to end and was proactive in finding a solution instead of gathering excuses or being negative about the situation! Thank you ladies and Hinigio! My students enjoyed their special treat!“

“Only one person taking orders in the front counter had to wait because she took 2 oders as I'm waiting
I was there waiting she asked me what did I want them again and as I was telling she said wait and took care of a new drive true customer
I was there before also waiting on her to finish the drive one.
My time its also important.

Parking: Take care of your Customers.“

“Managers are always very helpful, they get very busy and still are faster and error free than any other location I have been, I have been in multiple all over the country.

Parking: Plenty of parking, it gets crowded but you have multiple exits, people always let you come out.

Kid-friendliness: Have been ordering for my kids birthdays, for the past 2 years, meal orders over 30
in quantity, they are always great providing service. Ana Claudia is always the one that helps me and she very attentive, quick and polite.

Wheelchair accessibility: Plenty Space for wheelchairs“

“A new girl didn't know to bring my ice cream cone to my table but the manager nicely remedially trained her on the spot. No need to yell at or degrade employees. Kind direction could help that girls career thanks to this experience.

Vegetarian options: McDonalds needs to offer a wide range of vegitarian options.“