McDonald's in Hialeah

“Excellent customer service. This is the only McDonald's drive-thru I have visited where they serve you with patience and friendliness. The food is great, and the restaurant interior is very clean, but the drive-thru service is truly outstanding.“

“Love this McDonalds, fast, accurate, quick to process if you drive through. There is a young man in the window (names escape) who is through, always reads back your order and ensures accuracy. Definitely recommend. Only comment is the shake machine has been an issue now and then, seems all McDonald have that problem.“

“The food is great The speed of service is spectacular

But your technical team is abominable
For a month now you've had technical issues with your machines not accepting cards at the drive-thru
Get it fixed ASAP
And today all of your machines are down
And if you have no machines adapt and go back to cash and process a transaction without all the technical delay please“

“My twelve-year-old daughter made the unroll so I treated her and 2 of friends for lunch at school. I went in and got a big order.
I think I even left a tip because the two ladies to help me out were great.I told him what it was for and they were so happy to help out“

“This is my go-to McDonald’s whenever I’m craving their french fries. No matter the time, even at 2am! This location is always open and ready to serve. I usually use the drive-thru, but I also appreciate the convenience of the touchscreen kiosks inside. The staff here are typically young, friendly, and efficient. The food quality is consistently good, and as long as my fries are hot, I’m satisfied!

Parking is easy with a private lot and additional spaces within the shopping plaza.“

“Stopped by this McDonald’s recently and had a good experience. My order was accurate, the food was fresh, and the service was quick. The staff was polite, and the restaurant was clean and well maintained. It’s nice when you can stop in for a quick meal and everything goes smoothly without any issues. Overall, a solid experience and I would definitely visit this location again. 🍟🍔👍“

“The dbl bacon qtr lber with cheese was one of the best burgers I have ever had in my life. I thought I was in a 4 star restaurant eating that,not a fast food place. Fries were hot,the lemonade was great.They have to give you a coin to unlock the bathroom,(I assume they won't if you don't buy anything)if Im not mistaken.Kind of annoying,but I can understand why.Mostly Spanish speaking workers when I went there that day,so to take that as you may...What do I expect in the heart of Hialeah right?“

“The level of service and attention I got was amazing today. Yureidys Hernandez went above and beyond, who is the most pleasant person we've ever been served by. She has amazing customer service and communication skills, therefore making this McDonald's a go to. This is how she interacts with everyone, and everyone in the morning asks for her. Kudos to her and I hope corporate recognizes her at some point, it is much deserved.“

“What a great experience from Drive attendant to the pick up window . Manager and her crew very nice and good spirited. Parking area & grounds very well maintained including the garbage cans.
We would recommend this location 💯 😋👍🏼“

“Excellent customer service. Idalmy exceeded all expectations, even when she was feeling sick, she took the time to find the toy my son was looking for when we bought a Happy Meal. Also Astrid provided incredible customer service. McDonald's is lucky and blessed to have them.“

“El mejor mcdonald restaurant que he visitado en 39 años en Miami y USA. En todos estos años he visitado muchos, muchos en Miami, y no hay ninguno en la rapidez del servicio, eficiencia, amabilidad más allá de lo normal y un ambiente único, especial. Muchísimas gracias a este team de la mañana de lunes a viernes, manager Rossy, atención especial de todas y todos.“

“Went two days in a row, food quality was vastly different. First day, fries were good but nuggets were slightly overcooked. 2nd day nuggets were good although cold, fries were extremely overcooked. Orders don't come with napkins unless you ask. That's difficult to do here because only two people seem to speak English.“

“Once a week I shop here and the truth is that today the attention I received from the girls who serve the window outside was very unpleasant, apart from the fact that they put my order wrong, they get upset because I repeat it and they don't even give you a purchase receipt. Turn my back on you and not serve you, what a lack of respect ??‍♀️“

“Angel in the drive thru of this McDonald's location has been the best server I have seen in years!!!! So much so that I remembered his name the second time I visited. He is a great example of what customer service should look like and I hope he truly receives the recognition he deserves!“