Dunkin

Name: Dunkin
Address: 4975 Sweetgrass Pl, Jacksonville, Florida, 32224, US
Telephone: (904) 475-2480
Price range: $
Rating: 2.4

$ • Fast Food, Coffee Shops, Donuts

Hours:
4975 Sweetgrass Pl, Jacksonville
(904) 475-2480

Menu Order Online

About Dunkin

Dunkin', a popular coffee and doughnut chain, has garnered mixed reviews from its customers. While some have had a disappointing experience, with long wait times, incorrect orders, and lack of customer service, others have praised the establishment for its exceptional service, cleanliness, and delicious offerings.

One customer expressed frustration with a visit to the drive-through, where they had to wait 13 minutes for their order of two glazed doughnuts, a ham and Swiss croissant, and hash browns, only to find that the order was still incorrect, with no napkins or apologies for the delay. This customer felt that the quality and consistency varied across different Dunkin' locations, much like any fast-food chain.

In contrast, another customer had a more positive experience, wishing to try the fresh, sliced, and glazed doughnut breakfast sandwich, with perfectly cooked eggs, melted cheese, and crispy bacon, along with a side of fluffy and crispy hash browns. They expressed a desire for the original diner-style experience and the ability to customize their order.

The new Dunkin' location on Hodges Boulevard was particularly praised, with customers describing it as the "best Dunkin' experience yet." The staff was friendly, the atmosphere was inviting and clean, and the coffee and food were prepared with care and attention to detail. The employees were commended for their professionalism, efficiency, and dedication to providing a high-quality customer experience.

Overall, while Dunkin' may have some inconsistencies across its locations, the new Hodges Boulevard establishment has set a new standard for the brand, offering exceptional service, cleanliness, and delicious menu items that have left customers highly satisfied and eager to return.