$ • Donut Shops, Bagels

3930 Sunbeam Rd, Jacksonville
(904) 262-8775


Take-Out/Delivery Options


Reviews for Dunkin' Donuts

This location needs some serious work. I’m not sure what changes have happened there recently, maybe a staff change? I have gone here for the past 3 years! The service is now absolutely TERRIBLE every time I go. Not just once in a while, EVERYTIME. The lady at the window is very unfriendly, the manager has an attitude when you kindly ask them to correct errors, and my coffee is almost ALWAYS wrong. I now go out of my way to use a different location at Butler. They are fast,...read full review
I travel all over and have been to many DD and this by fair had poor customer service and the drinks were horrible my husbands hot coffee was fine by other cold drinks she didn’t put sugar I asked for extra Carmel 6 is my request I couldn’t taste any I also asked for less ice had to ask again at window as she filled cup full then I feel like she was being smart she did no ice no sugar wasn’t a pleasant experience I will be calling in morning to speak to someone! Not to mention...read full review

This Dunkin is on put guys, all the workers are friendly. They work pretty fast given the amount of customers they have all at once. I went inside so I didn't have to wait in the drive threw. Can't be mad about that, 830 am is one of the peak times of the day. They made my Cafe con leche perfectly close to the one I get in Tampa at one of my little Cuban bodegas. You get 5 stars because you treated me well and maid my drink right.

More Reviews(87)


Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 6AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.