Five Guys in Jacksonville

“I ordered through the app right at a peak dinner rush around 7:30. These guys were hustling and moving, but they still gave a smile to each customer, even if they didn’t smile back in return. Great job crew! And the burgers and fries never disappoint.“

“Tyler was amazing, he was the one who took care of me at the register and upon leaving. The entire team Was top notch! It was so refreshing to walk into a place where The employees were happy, super friendly, and such a pleasure to speak with. You don’t see a lot of that anymore.

I wish I knew all of their names so I could give them a shout out, but it was on March 8 probably around 2 o’clock-ish.

I also called the home office and gave a shout out for superb service!!“

“Jason C is the best employee ever, he needs a raise. I came in STARVING because I didn’t want to stop at Bojangles…I’m on my way to college, he made my night! He was so nice and polite. The food 10/10. Super clean, super amazing, I would go to this Five Guys if I were you!!“

“Never have I been to this Five Guys but I gave it a try. The food was hot and made to my order. Employee's welcomed me from the start.
Everyone took time to say hello and have a great day. Even asked how we enjoyed our food. I will definitely be back. Also asked about a Veteran Discount and the manager was very very sorry but didn't offer one, but did thank me for my service. That was just as good.“

“I miss the meat quality they had when they first opened. They really need to time their fries better. There is beginning to be a lot of inconsistent quality in their products. Please do better and don't cheap out on your supplies, especially at the outrageous prices you're now charging! A double cheeseburger and a small cheeseburger, one drink and a regular fry and our bill was $42!“

“Not only was this playing some bangers, my brother and I came here for his last meal before he left for Colorado. We got a milkshake to split, and then when it was called, the lovely woman who made it winked and told me she made us an extra one so we didn't have to share. Thank you so much, Barbara. You really helped make it special.“

“I have never had a good experience at a five guys restaurant before. From the food being prepared bad, to a location forgetting to put meat on my to go hamburger, I’ve just despised this franchise. However, this time I have a different opinion. My girlfriend was hungry and wanted to get fries and a shake. I decided to get something as well. The food was very flavorful and the fries were cooked and seasoned to what I would consider perfection. I still feel it is very overpriced but this location ran things smoothly and took care with the cooking of the burgers and fries . Well done.“

“Surprisingly good fast food burgers. Five guys has become our go-to for fast burgers. We appreciate the ability to customize, that we can see the kitchen and the fact that nothing is ever frozen.

The difference between this five guys and other locations was the burger. Well done, without being burned and NOT greasy. Whatever they're doing, they're doing it right.“