Moe's Southwest Grill
$ • Mexican, Tex-Mex, Vegetarian
Hours:
4710 Town Center, Park Way, Jacksonville
(904) 420-2299
About Moe's
Customers' Favorites
Moe's Reviews
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Worst service and crew I’ve ever encountered. In spite of 6 employees behind the counter, our pickup order was not ready when I arrived 15 minutes past the designated time. When I drove 20 minutes back home to find that the manager handed me a bag with the wrong order, the employee who answered my call back to request a refund repeatedly called me a liar stating that I picked up the wrong bag from the shelf. Slow service is common these days and I understand in some cases, but...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10:30PM |
| Saturday | 10:30AM - 10:30PM |
| Sunday | 10:30AM - 10PM |
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Moe's Southwest Grill is a restaurant known for its inviting staff and clean lobby. Customers often praise the nice and attentive workers, as well as the delicious menu options. The bowls are mentioned as a favorite meal, offering a generous portion. The restaurant has ramps and handicap spots for wheelchair accessibility.
The staff is always pleasant and welcoming when customers enter the building. They are very helpful in assisting with food choices and portions. The food is always hot and served quickly. While there have been some issues with order accuracy in the past, the staff, such as Katlyn and Rochella, strive to provide excellent customer service.
Overall, Moe's Southwest Grill is a reliable and enjoyable dining experience, with a focus on cleanliness, friendly service, and tasty Southwestern-inspired cuisine.