Papa John's in Jacksonville

“I’ve ordered from this location multiple times and the service is always good and the pizza always looks and tastes great. You can tell the management at this location is top tier and you can tell the employees have a spirit of excellence here. This is the only Papa John’s location we’re eating from for the foreseeable future.“

“Fast service, great staff, food is always hot and always prepared the way I ask them to make it. I also run Doordash. When I get an order to deliver, I hardly ever have to wait for it to be done unless I'm within 4-5 minutes of the store. The only downside would be the drinks (2 liters, etc.) are sometimes not cold. This usually occurs on holidays, game nights, or special events because they run through them too fast to keep them cold. I hope you enjoy your pizza ?.

Parking: Next to police sub station.“

“I have gotten take out many times from here and it was always a hit or miss....However whatever change they did with workers or owners etc keep it up because the last four or five times I've gone the staff has been friendly and the pizza has been great!! Whatever happened between several months ago and now just please keep it up because it has been great!!“

“We have ordered from here several times and not once have we ever had any issues. It is always ready when it is suppose to be and it is always exactly the way we ordered it. I also love all the promotions they have, especially if you are a member(just have to sign up..no fees). I recommend this business.“

“I love this place... Cheap deals... Especially if you have the app.... Carry out is cheaper of course but if you gotta order then for the most pay right in time every time... Papa Tracker lol .. is Kool also...... Great staff inside... Working hard not too social but stay hard at it... Respect lol .. Great Pizza!!!! 🔥🔥🔥🔥🔥“

“Best Price for a really good ? Pizza is always @ Little Caesar's - I think it's a 'Medium' size Pepperoni for $7.00 plus tax. They call it a "Hot & Ready" and it is ALWAYS CONSISTENTLY GOOD! I always pick mine up @ the Drive-Thru Window on the back side of the building Winn Dixie is in at the Cedar Hills Shopping Center. NO App nor Phone Call is needed!!“

“Great service! We had issues using our papa dough points online and called the store he said he will cancel our order so we can try again. We did shortly before we got to the store and our pizza was made faster than expected and came out so fresh and delicious.“

“Nope, never will I order pizza from this store.
Employe lied to my face about why my order wasn’t done and told me it was in the oven while website read it was done. I returned 20 minutes later and same story. Unsupervised children at this location.“

“I went to this location on Merrill Rd today to pick up 24 pizzas for a party. The employee that greeted me was very friendly and polite. He also was willing to assist with carrying the pizzas to my car but I already had help. I appreciate the kindness and the willingness to assist. Thank you!“

“I had a great visit to this Papa John’s location. Everything was clean all the meat and food was fresh. I met Gavin who listened and put my complicated piece together with no problem. I’ll give them five stars. We love you Papa John’s.“

“We had the best experience on food, service, and overall quality! We ordered delivery of 5 large pizzas for a birthday party around dinner time. The driver delivered on time and was friendly. The pizza was warm and everyone enjoyed it! We couldn’t have asked for better service/pizza. I highly recommend this location!“

“First I absolutely love the Thin crust pizza at papa John’s made the way I like it with tons of veggies. A part of my my order was made incorrectly but I make a quick call and Cody resolved the error. Greatly appreciate his customer service-

Thanks,
Marie“

“I placed an order online for delivery. Unfortunately, my order went to Door Dash to deliver, but the driver wasn't so honest. I contacted the store, which had their General Manager on site named Rick. Rick was quick to contact the third-party delivery partner to quickly resolve this issue at hand. DD wasn't able to reach their driver, so Rick had put in my order to be remade and expedited and also gave me a credit towards my next purchase. I actually felt relieved after talking with him and seeing that he actually cares for his customers. I would highly recommend this location to anyone in the vicinity of their footprint.“

“Honestly, I’m surprised at all the bad reviews. I come here often and have never had a bad experience. Not to mention, they always have my order ready literally in less than 15 minutes and I don’t recall it ever being bad or incorrect. The employees are nice. My fave fast pizza place!“