Pizza Hut in Jacksonville

“I went to the Dominos pizza on Casset Ave. In Jacksonville. Pizza was awesome that Pay made. And Nichole rang me up. They bath did an excellent job and my pizza was at a great price and made perfect to my orders. A+ to these 2 employees for making the Dominos name superior. Much appreciated you guys. Awesome 👍. Keep up the great work..“

“(Keep in mind LARGE family 2 adults and 5 kids)…So 2 weeks ago we ordered dominoes delivery we get the pizza cold and burnt we call back explain what’s wrong very rude but sent us another pizza 45 mins later the exact same way!! This weekend we decided on Pizza Hut and OMG food is beautiful and HOT kids even said oh wow this is WAY WAY better than the dominoes thank you Pizza Hut!!!!! 🥰😁😁🥳🥳🥳“

“Ordered a stuffed crust pizza to go and it came exactly as ordered—hot, fresh, and delicious! The crust was perfectly cheesy, and while it was a little on the greasy side, that’s to be expected with stuffed crust. Overall, a great pizza and would definitely order again.“

“I ordered a pizza today and the Gm was so wonderful and had great customer service. My food arrived fast and hot fresh out the oven. I would recommend this pizza hut location over all of them.. I will definitely continue to order from this location over all pizza places in my area. Thank you Gm Erica for your kind customer service presence and professional service 😊“

“With the world in a constant state of uncertainty and anxiety, we as a society have to ask ourselves why? Why continue to struggle against a system that perpetuates the illness that is at the heart of our people. That illness being the most primal and sickening feeling that everyone has; a feeling that I don’t even need to explain, for it is one that you know all too well. Why should we continue: this is a question I have asked myself since I had the ability to ask questions. For most of my life this question has remained unanswered, until very recently when I had discovered the Pizza Hut on San Marco. When I first walked into the restaurant I was greeted with an almost angelic feeling, a feeling of euphoria that I hadn’t felt since I was first born into this world; I take that back, even the creation of any human being doesn’t compare to the feeling I had back then. Walking up to the front counter there was no thoughts in my mind, only a feeling of anticipation and excitement for what is to come. I was greeted by not just an employee, but a curator of food whom had an extensive knowledge of the foods that they serve there. After consulting with the cashier, who might I add was kinder than a saint and was more skillful than a craftsman who has trained for decades, I order my food. At this point in time I was eagerly awaiting my meal, expecting it to take many fortnights, but no. The meal I had ordered had taken only but a small moment of time to have made ready for my consumption. You would think that I had no surprises left for me that night, and if you had asked the me of the past he would probably agree, but I was wrong yet again. When I was getting ready to pay for my meal and leave this heavenly realm, I had believed it would take an entire bag of gold coins to pay for this repast, but when I was getting my bag out I was amazed to find out that this food that would rival only what the gods could create was also very affordable. I went home that night with a pizza in my hand, a pizza that was truly magnificent. Writing this review has made me look back at this one of a kind moment in my life that has forever changed it, but I still cannot describe in human words how amazing that pizza was. The taste of that pizza was of a different caliber, one that I have never seen before or be matched by anything there after. I am writing this review to inform you, you the people, that there is hope in this broken world, and that hope is Pizza Hut. Please, I beg of you all to go to this Pizza Hut. This is more than a building that serves food, it is a temple that has shown me the hope in a better tomorrow that I had never once dreamt of and never knew I needed. It is my desire that you all go here and experience what could not be described in a thousand words.“

“Everyone is extremely friendly. The staff is very informed and helpful. The general manager was a delight to talk to. She was very informative. Very kind very sweet and the food was absolutely amazing. They’re very good when it comes to Accommodating for allergies as well“

“Thank you for the pizza, it was delicious. I order online and call my Pizza Hut store to confirm and add an extra item to my order. Great service, my delivery was in the short time delivery. Pizza Hut is my place to order ,to go. Outstanding job Pizza Hut looking forward for next time to place my order or pick up.“

“My very pregnant wife just went to pick up some things she was craving and realized she ordered the wrong thing. Everyone was super sweet and understanding especially the man at the counter James. Thank you so much for being extra kind tonight! Made my wife’s day.“

“I ordered the new pull apart pizza and it was amazing! It comes with 3 different ranch dips and I also got the Cinnabon cinnamon rolls! Delicious! All of the employees were very professional and friendly! The restaurant was just renovated and looks absolutely amazing inside! Thank you ❤️“

“We purchased the supreme pan and my brother loved it, my mom and I got the veggie on thin crust and it was good I loved the crust but the veggie selection was slim. I've had better but than again I have had worse. I placed the order when I arrived and it was cooked very fast. Was offered a special without asking for one.“

“Our last experience with Pizza Hut wasn’t fantastic so the manager issued a $10 credit for our troubles. When we came into the store to make our next purchase, Abby Friedel wanted to ensure this experience was much better than the last.

She showed genuine concern about our prior experience and made sure she understood the issue we dealt with.

It is evident she is a strong leader and cares about delivering exceptional quality every time. Because she did not shy away from a bad experience and directly addressed my prior concerns in person, I will make sure that my future pizza orders come from her store.

Quality employees are difficult to come by, quality leaders are almost nonexistent, and it is evident that Abby is a fantastic leader in a sometimes thankless job.

Thank you for turning my experience around with your store, it is an experience I will not soon forget.“

“Just a little hole in the wall as is the usual nowadays. I'm old enough to remember when Pizza Hut was actually going out to eat LOL but then again at that time you only had three types of pizzas so I guess it all balances out. Everything is decent but I had to detract the point I will never get over these apps trying to get you to tip someone for simply preparing a pizza and hang it off to me. That's just outrageous in my mind. Pay people a freaking living wage and quit trying to pawn it off on me.“

“The GM Shannon Watkins, is very helpful
He need a raise. All the staff is very caring and helpful. If they make a mistake they are willing to go out there way to make it up to you.

BEST PIZZA HUT IN JACKSONVILLE
THEY ARE VERY CARING, SUPPORTIVE,

THEY NEED TO BE RECOGNIZED AND THEY NEED BONUSES!!!!!!!“

“I have been trying to call the store and talking to customer service, of whom also can't contact the store since before midnight. This is ridiculous and very unprofessional. I have food sitting there that I put in the app to be delivered and the app after taking my address and information marked the order as carry out. I have no way to pickup order. Very angry that nobody is picking up the phone or just turned it off 😞 I definitely want my money and tip back. 5/31-6/1“

“Food was fast and fresh. Toppings were a good amount. Some places try to short you on the toppings. Recently switched from hand tossed to thin and crispy crust for lower calories. It's a nice crust.
Staff was friendly and effective.
Not a fan of paying extra for sprinkle cheese. Here they don't seem to charge you but some pizza huts do charge.“

“I drove up to the drive thru and asked the Pizza Hut employee what specials were available. She told me what was available. I explained, lately when buying pizza, for my kids that the pizzas would always be made with hardly any pizza sauce. The Pizza Hut employee said she could add extra pizza sauce to my pizzas, but I really didn't want extra pizza sauce. I just wanted my pizzas made like Pizza Hut used to prepare them (before ingredients, to make pizza, started skyrocketing). The female employee, said Mr. Don I understand exactly what you want. I'll take care of it. 15 minutes later I had my pizzas. When I got home me and my daughters devoured those pizzas. My daughters said, "daddy we want more, this pizza is really good". Because I think the Pizza Hut employee went far and beyond to make my order just like I wanted it. I would like to award her for GREAT customer service!“

“This is a small to go place. There are 4 chairs for the customers. Not the cleanest. Very dated.
The cashier is very pleasant. The Italian meats pasta is delicious. The breadstick with cheese are yummy. Hot. Crispy. Well cooked. The price here seems a bit less than the last restaurants we went.
You should try the bacon cheese sticks for 7 dollars. They are phenomenal.
You log in their wifi and you can see their special and menu.
I’ll return.“

“Mary was the manager at about 7 pm on Christmas Eve. She was extremely knowledgeable and helpful as she enabled me to pay a portion of the bill on a MasterCard Rewards Card (digital), and the balance on my credit card. She was patient, calm, professional and helpful. The hand tossed crust, cheese pizza was excellent, too.“

“Ashlee was amazing. Customer service is top notched. She double verified what drinks I wanted. She went above and beyond to get my order to me due to me not being able to drive at night. Ashlee was reassuring and so polite to me even though it was not her fault about the delivery issue. I will order from this Pizza Hut again, pick up only lol. Thank you again Ashlee“

“Decent customer service
Seriously!!! I'm waiting here for my pizza for way longer than I was told, and I've got 2 people here who have been here l, one has been here for over 40 min and the other is a Door Dash driver. This is redonk!!!“