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“This is the best Popeye's around. They are always so friendly and the service is quick. The food is pretty good, especially for fast food. I appreciate being treated well, good customer service is so rare now days. I highly recommend it.“
Chicken • $
“They were completely understaffed and over busy tonight. However, the manager (I assume, she was the lovely lady in the grey shirt) was so nice to every customer despite the stress she was under. She kept encouraging the guy she was working with to just get through it and that he was doing a great job. I've worked in fast food before and I understand the stress. A lot of people are quick to judge when their food takes longer than expected, but maybe they should put a uniform on and go help. Keep up the hard work!!“
“I stopped in for a for dash order, noticed that it was the food spot for the local kids after getting out of school. I went in and Ms. V the manager(forgot the pronunciation of her name, she said I would lol) was not only delivering quality service to the children but you could sense the respect that they had for her. She and her team delivered quality food, customer service, fast service, and a change of mind for me regarding Popeyes. It was not the usually 29 minute wait just to get my order wrong. Popeyes needs more managers like her who delivers not by yourself but with the team she goes as well. Never in my 40 years have I been to a Popeyes and left motivated to write a positive review. She has it!“
“This restaurant gets the taste RIGHT! I always get spicy chicken and sometimes I have taken it back questioning the spice. I am always told, “See the red? That’s the spice.” Okay I barely saw it… but not here. This is the best chicken I have ever eaten… and I’m southern! I was so busy with the chicken I didn’t notice or care they had forgotten my biscuit. Also, I had forgotten to let the gentleman who took my order know that I wanted dark meat. Upon hearing this, the gentleman who is making my order immediately started a new box with just dark meat, and didn’t even say a word he just did it even though he had already fixed my order. What awesome customer service!“
“Go to fast service very polite crew .
First time I've been to Popeyes in a very long time because it seems like every location I go to they're always out of everything.
A very pleasant surprise that they had what I wanted was freshly prepared quick service all around an awesome experience.“
“Absolutely amazing service wonderful staff the restaurant was very clean you could tell the employees really took pride in their store. Highly highly recommended I would like to definitely think the lady that made my sandwich she truly went above and beyond and had my order made before I even checked out“
“Stopped in today for lunch & to check out the new restaurant, staff was friendly & service was 5 star and the food was delicious & fresh and it was the best Popeyes I think I've ever had !! Restaurant was clean and neat , I definitely will be going back to this location! Thank you Popeye's!!“
Chicken • $
“The Food: Chicken was crispy and perfectly seasoned. Sides were good.
The Service: Long wait at the drive-through, but the window staff was very polite. They gave us plenty of napkins and utensils!
The Spot: Easy in-and-out with plenty of parking and two exit points“
“Always a refreshing experience at this popeyes vs soutel. I am so sad that this location is closed right now. Hoping for a quick turnaround because this is my go to popeyes great service friendly staff and clean. They work fast and get you exactly what you ordered. Soutel location doesn't check a single one of those boxes. Hope you guys open again soon“
“I simply requested a fresh chicken sandwich and was willing to wait. However, I was overshadowed by the employee that been making the same request all day regarding sandwiches for hours. I knew this wasn’t true, but I didn’t have the energy to go back-and-forth because I just released from the hospital.
I had a bad experience with the a Popeyes restaurant before, so I always make my request and let the worker know that I don’t mind waiting the six minutes. Unfortunately, my chicken sandwich arrived soggy and old, as I had expected.“
“Accidently left my debit card at the drive thru and did not notice until late the next day. I called the store, they checked the safe and asked for a description, which was easily identifiable. They confirmed the card being there and were SUPER friendly and helpful!!! I wish I had gotten her name but ABOVE AND BEYOND service!!! Nowadays, some people may have tried to use the card fraudulently. KUDOS to the staff! Thank you!!“
Chicken • $
“Previous visits here were less than enjoyable both walk in and drive-thru. BUT today was different. The young lady working the drive-thru window had a great personality and had the cars moving nicely. She was a joy to speak with and apologized for the shrimp being out of stock. It was a pleasant surprise. Management let her know she's exceptional, Sat. Feb. 21, about 5pm“
“Came to this Popeye's location around 6-7pm and there wasn't a line at all. Clean and new feel to the location although I know this store has been open at least 4 years. Just went to the drive thru to order combo #1 Classic Chicken Sandwich with 2 sides and large drink and a biscuit. Person who took the order was distracted and was talking to another employee which confused me because I thought she was talking to me. I didn't find it professional while taking an order that the employee was speaking to someone else. Even if the customer can't see you because they're ordering at the drive thru, your full attention should be given equally whether they're in person inside the store or outside. If it's unavoidable, you can always put yourself on mute or excuse yourself if need be. Other than the customer service, all is good.“
“Everyone here tonight ,sat dec 13 at 9:31 pm deserves a raise. I really enjoyed my time here with my daughter. everyone was busy working and having fun working and I can honestly say this is the first time I’ve ever been comfortable at a Popeyes. keep up the good work I’ll be back💕“
“The service was fast and simple. Pulled up to the drive thru with my code, my order was taken, I pulled up and paid, then I got my food. Everything was fine but the gravy for the mashed potatoes was runnier than I’m accustomed to. Not badly though so I enjoyed my meal overall. Popeyes always come thru when you want something quick.“
Chicken Wings • $
“No other Popeyes in jacksonville or surrounding areas messing with this Popeyes !!! The girls behind the counter be cooking it up ! Everything I got was fresh and hot 🥵 I go to this location out of any other cause my food always hot, fresh and sizzling ! Definitely got a starting line up dream team at this location.“
“To the management,
Thank you for the excellent service representatives that you have in Simon, Tyron, Chantel, and Tracy. Every time my brother comes in to order on behalf of the family, these representatives have provided him EXCELLENT SERVICE in making sure that the food is fresh, made specifically to the dietary needs of each family member, and that he's not lingering in a long line waiting for food.
Please provide these individuals all commendations and sincerest thanks for their efforts!“