Sam's Club Cafe

Name: Sam's Club Cafe
Address: 300 Busch Dr, Jacksonville, Florida, 32218, US
Telephone: (904) 696-8842
Price range: $
Rating: 3

$ • Cafe

Hours:
300 Busch Dr, Jacksonville
(904) 696-8842

About Sam's Club

Sam's Club Cafe is located inside the Sam's Club wholesale store and offers affordable food options for customers. The cafe is known for its pizza, hot dogs, and frozen yogurt that has the texture of custard. The staff at the cafe are friendly and helpful, ensuring that the equipment is working and the food is ready to serve.

The main Sam's Club store offers a variety of items for purchase, including food, electronics, furniture, and clothing at affordable prices. However, there have been some issues with customer service that have affected customers' experience. One customer reported feeling humiliated and embarrassed due to a misunderstanding with a staff member, who accused them of not following rules and refused to listen to their side of the story.

The store has a rule that requires customers to transfer items from one cart to another to prevent theft. Although the staff is not responsible for this rule, some customers find it unnecessary, especially if they have already scanned and paid for their items.

Overall, the Sam's Club Cafe offers tasty and affordable food options, and the staff at the cafe are helpful and friendly. However, there is room for improvement in the main store's customer service to ensure that all customers have a positive experience.