Starbucks Coffee Company
$ • Coffee Shops
Hours:
4804 E Deer Lake Dr, Jacksonville
(904) 645-5119
About Starbucks
Customers' Favorites
Starbucks Reviews
Share your opinion about Starbucks Coffee Company
Omg do I have to wait for more than 20 min to get a GR Carl Bru late really.... the service sucks....... wow poor customer service horrible.... I’m never coming back.......
Wonderful service- thanks to Nathan for correcting my error!! Soy is my choice 😀
Friendly and relaxing atmosphere
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
People in Jacksonville Also Viewed
Starbucks Coffee Company is a popular coffee shop that has received mixed reviews from its customers. While some have had excellent experiences, with engaging and attentive staff like Blake and Gleb providing top-notch customer service, others have faced issues with incorrect orders and a lack of communication from the staff.
Many customers have praised the Starbucks location for its delightful and welcoming atmosphere, with one customer describing their drive-through experience as "absolutely EPIC!" and another mentioning that the baristas work hard to provide the best service. The honey citrus mint tea and the Chai drinks have been particularly well-received, with one customer's toddler even enjoying the tea.
However, not all experiences have been positive. One customer reported that their order was incorrect, with two of the three drinks served hot instead of cold, and they felt unwelcome and like a burden when the manager, Logan, did not acknowledge the issue or communicate clearly.
Overall, the Starbucks Coffee Company location seems to offer a mix of excellent and subpar experiences, with the quality of service and attention to customer needs varying depending on the individual staff members. Customers have appreciated the efforts of exceptional employees like Blake and Gleb, but have also encountered issues with miscommunication and lack of acknowledgment from the management.