Wendy's
$ • Fast Food, Burgers
Hours:
12135 Lem Turner Rd, Jacksonville
(904) 768-5965
About Wendy's
Customers' Favorites
Wendy's Reviews
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I pulled up to the drive-through window to order two small meals. The young young lady began taking my order, when I get to the drink, she was ruder than hell to me.. cutting me off.. then proceeded to give me my total before I ordered my second item . I let her know I was not finished, she then silenced me and I sat there for two minutes. She then came back on and said, “go ahead and order“.. as if I hadn’t already started. I said “ well, I was in the middle of ordering...read full review
Looks like they have roaches
Lem Turner Store.
Shift supervisor refused to give me her name or the GM’s name.
She repeatedly refused to give me a refund for about 30 mins.
She took the lid off my drink to smell it to tell me the drink flavor since they didn’t mark the lids. She wanted me to smell the drinks but I refused.
I then handed the bags of food back and she argued with me over and over and over instead of just refunding the money.
She ended up calling me racial slur and when...read full review
Ratings
Menu
Hours
| Monday | 8AM - 12AM |
| Tuesday | 8AM - 12AM |
| Wednesday | 8AM - 12AM |
| Thursday | 8AM - 12AM |
| Friday | 8AM - 12AM |
| Saturday | 8AM - 12AM |
| Sunday | 8AM - 12AM |
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Wendy's offers fresh food and handles busy periods well, even when nearby competitors like Burger King are overwhelmed. The restaurant is located near a busy Walmart, and despite some issues with mobile app orders, customers generally experience short wait times and good service. Staff members show professionalism, often going above and beyond to ensure orders are correct and fresh. For example, a manager on duty was able to quickly prepare a meal that was missed earlier, and a staff member named Jeffrey remained calm and helpful during a busy lunch rush, even while training a new hire. Customers appreciate the quality of the food and the effort staff put into making their experience positive.