Wendy's

Name: Wendy's
Address: 9510 Applecross Rd, Jacksonville, Florida, 32222, US
Telephone: (904) 265-2596
Price range: $
Rating: 2.2

$ • Fast Food, Burgers

Hours:
9510 Applecross Rd, Jacksonville
(904) 265-2596

Menu Order Online

About Wendy's

Wendy's, a popular fast-food restaurant, has received mixed reviews from its customers. While some customers have praised the quality of the food and the attentive service from the staff, others have experienced issues with the order process, particularly with the mobile app and the drive-thru service.

One customer reported that the drive-thru staff were often distracted, leading to repeated orders and incorrect orders. Another customer had a similar experience, where their order was not started until 5 minutes after they arrived for a 15-minute pickup, resulting in a 10-minute delay.

On a more positive note, a customer praised the quick and friendly service they received from an older employee, who stopped what they were doing to assist the customer promptly. Another customer had a positive experience with the store manager, who was quick to address their concerns and rectify the situation.

Overall, the reviews suggest that Wendy's offers good food quality, but the customer experience can be inconsistent, with some locations providing better service than others. The issues with the mobile app and drive-thru service seem to be a recurring problem that the company may need to address.