Chipotle Mexican Grill

Mexican, Fast Food

About Chipotle Mexican Grill

Chipotle Mexican Grill receives mixed feedback, though many reviews highlight the kindness and hard work of the staff. One location is described as brand new, very clean, and friendly, with great portions and food. A customer who places really big orders notes that the team is extremely patient, engages with customers while packing boxes of food, and always gets the order right with great taste. The Lake Wales location is praised as great as a whole, with appreciation for the team effort. However, one reviewer finds the chicken dry, hard, and overcooked, with a lack of topping options for bowls and burritos, limited salsa variety, queso that isn't smooth and lacks good flavor, and greasy chips that cost extra. The staff was friendly enough but the overall experience was uninspiring. Another reviewer loves the place, saying it is much better than the Cypress garden location, always has items in stock, and the food always comes out great. Food was also freshly prepared with flavorful chicken, and staff was competent with fair portioning.