“Apparently the store is under new management!
Food quality has improved.
The manager and all new employees have great attitudes!
I stopped going here about 6 months ago. Definitely will be returning with this new staff!“
“Lily is the most caring Subway customer service that me and my wife have met, and we have been in many different states. She is the kind of person to make a general manager or leader. She could make a big difference in the industry. Thank u Lily“
“I’ve been to this subway quite a few times and it is hands down by far the best Subway/sandwich shop I’ve ever been to. The owner is so cool and caring and even offered me some encouraging words when i was down one day. I highly recommend this location on East bay even if you have to drive a little further. Everything is always fresh and he makes great sandwiches and is just an awesome guy in general.“
“Very professional.
I had an issue with an order during my lunch break.
Not only did I get great customer service, a kind and caring tone but the staff went above and beyond to make sure everything was handled.
This will continue to be my favorite subway to go to“
“The owner is super nice and always seems to be helping her staff, especially when busy. I’ve been there now a couple of times. They’re very fast and efficient. Great service and food. Another location would not accept my coupon. I called the owner and she let me know I could come there and she was willing to honor the coupon unlike the SUBWAY® on Eastbay. I appreciate her, and know that not all franchises accept them.“